Are you in control of your technology stack, or is it controlling you?
Keeping your tech stack running smoothly is essential to the success of your business. It frees your...
Most IT support companies offer a similar set of services:
Most managed IT help desk services sound the same on the surface, however, they’re not all created equal. To help you differentiate between services and find the right...
Co-managed IT services let you outsource tasks that your internal team doesn’t have the time or expertise to manage. Rather than replace your internal IT team, co-managed...
Many managed IT service providers offer a 24/7 help desk, but the customer experience from one company to another can vary greatly, despite outward similarity in services....
Remote IT support services offered by a managed service provider (MSP) provides expert IT support to your employees across multiple locations, without having to maintain an...
IT budget planning for 2023 is underway. But many business leaders are having a bit of a math problem! Hiring much-needed additional headcount is not on the table for many...
Businesses looking to switch managed IT service providers typically experience one of these struggles:
How much does it cost to completely outsource IT services? This depends on many factors, but generally you can expect to pay between $80.00 to $150.00 per month per user....
The increase in remote work means an increase in remote IT operations, including onboarding and offboarding.
Your business needs to have a solid plan covering things like...
IT departments are facing greater pressures than ever before. The volume and variety of work is increasing. Cybersecurity and data privacy threats are growing - in frequency,...
“There’s an app for that.”
That 2009 iPhone slogan became so popular that Apple trademarked the catchphrase the following year.
People quickly grew to believe that anytime...
Ntiva has partnered with Mountwest Community and Technical College in Huntington, West Virginia to open up a Service Desk Academy that will enable students to gain real world...
An effective IT strategy helps enterprises achieve their longer-term vision.
In our role as IT consultants for a wide range of businesses , we've seen a big increase in spend...
The challenges of recent years have proven that every business needs an IT disaster recovery plan when things go wrong — which as we've learned, they will. It’s never too...
Few of us could have predicted what has happened over the past two years. While technology always changes at a dizzying pace, nothing prepared us for the crazy fast...
Your business may be small, but IT challenges can grow much faster than you anticipated.
The speed of change in information technology has never been faster. Hackers and...
Today, private equity firms encounter unique challenges that make it difficult for them to achieve their growth goals with merger and acquisition management.
The global COVID-19 pandemic that hit in 2020 upended IT budgets, as teams scrambled to properly secure vast numbers of work-from-home setups. But now IT leaders are starting...
Since 1995, the first Friday in March has been reserved as National Employee Appreciation Day. Today, we want to thank and appreciate every single employee at Ntiva for their...
As businesses evolve, they sometimes come to a point where taking on an IT outsourcing service makes more financial and logistical sense than managing all IT in-house.
We’ve seen a lot of rapid changes in the way companies conduct their business in 2020. While some of these changes were expected to happen somewhere down the line, many of...
In observance of Veteran’s Day, Ntiva proudly takes the time to acknowledge the sacrifices given by veterans and their families. Our veterans have sacrificed in the name of...
The term infrastructure has been around since 1875 when the French coined it for planning their railroad system. But the concept of having a fundamental set of facilities,...
The COVID-19 pandemic has put office systems and processes to the test. With more than 16 million office workers transitioning to remote work over the past 5 months, tens of...
You’ve got your laptop, your coffee, and a steady Wi-Fi connection. The perfect cloud computing setup. So, why is your remote work environment so slow?
There’s no denying that automatic updating is a handy tool, but it’s not always the way to go. In some cases, manual updating is the safer solution, and all responsible ...
More companies than ever before are outsourcing part or all of their IT needs to a third party provider. The reasons are many, from budget to convenience to the ability to...
The world has changed so much in 2020, and many organizations have been pushed to their absolute limit, when it comes to technology demands.
The concept of the IT help desk was born with the technology boom of the late 1980s, and since then IT services, whether in-house or through a good IT services provider, have...
In today's business environment, having your technology in tip-top shape is no longer an option if you want to operate at peak efficiency, minimize downtime, keep employees...
The right technology can play a significant role in helping you grow your business, increase revenues and outperform the competition. We explain the details behind this,...
Most small-to-medium sized businesses rely on a relatively small IT team to keep their tech up and running. Typically, these employees know the ins and outs of every piece of...
All businesses have challenges when it comes to managing their IT budget, but budgets for IT support for non-profits and associations are even tighter. Here's how we helped...
With all the media attention as of late on security breaches, one of the top concerns we’re hearing from our client’s is the protection of sensitive data. DLP is a good...
Law firms come in all shapes and sizes. From corporate to family law, legal practices vary in almost every area, but they all handle confidential client data - and that data...
The first class of interns at the Ntiva Service Desk Academy at WVU-Parkersburg have officially started, preparing four WVU-P students for a successful career in the IT...
All businesses want to run a tight ship. You want to make sure there are just enough employees to keep things running smoothly, without having to deal with the struggles of...
If you’re a government contractor, you know that staying on top of federal government compliance such as NIST SP 800-171 - and now CMMC - is an absolute necessity. But it can...
Has your business invested in Microsoft 365? Good move! It’s a great cloud-based platform for business communication and collaboration, including its comprehensive email...
Parkersburg, West Virginia is probably not a place many think of when it comes to tech jobs. Ntiva, a Washington, DC-based IT Services Provider, hopes to change that.
The first telltale sign that outdated technology is killing your business – or if not killing it, at least stalling it – is the lack of business. You’re no longer growing,...
A Managed Service Provider (MSP) is an IT services company that assumes complete responsibility for the proactive support of a businesses IT environment. From small printer...
Microsoft Office 365 offers a vast improvement over the local Office suite installations of years past. We’re here to dig into some hidden gems that have recharged the...
Managing your users and devices can sometimes feel like a pain. If your systems require that every new device is manually configured for every new...
For a very long time, conventional wisdom has held that Macs are much less vulnerable to cyberattacks than PCs.
This is no longer the case, and many...