Technology Guidance for Business Leaders

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The Real Cost of Outsourced IT Support and Services

How much does it cost to completely outsource IT services? This depends on many factors, but generally you can expect to pay between $80.00 to $150.00 per month per user....


5-Step Checklist for Successful Remote IT Onboarding and Offboarding

The increase in remote work means an increase in remote IT operations, including onboarding and offboarding.

Your business needs to have a solid plan covering things like...


8 Reasons Co-Managed IT Might Be Right for Your Business

IT departments are facing greater pressures than ever before. The volume and variety of work is increasing. Cybersecurity and data privacy threats are growing - in frequency,...


How Technology Can Streamline Business Operations

“There’s an app for that.”

That 2009 iPhone slogan became so popular that Apple trademarked the catchphrase the following year.

People quickly grew to believe that anytime...


Service Desk Academy Opens At Mountwest Community and Technical College

Ntiva has partnered with Mountwest Community and Technical College in Huntington, West Virginia to open up a Service Desk Academy that will enable students to gain real world...


How to Switch IT Companies Painlessly (Really!) in 4 Steps
Changing IT service providers used to be a nightmare. We’re talking a time-consuming, costly, labor-intensive, frustrating pain in the you-know-what. But not so anymore....
How To Develop an Effective IT Strategy For Your Business

An effective IT strategy helps enterprises achieve their longer-term vision.

In our role as IT consultants for a wide range of businesses , we've seen a big increase in spend...


10 Essential Elements of an IT Disaster Recovery Plan

The challenges of recent years have proven that every business needs an IT disaster recovery plan when things go wrong — which as we've learned, they will. It’s never too...


Five Tech Trends to Power Business Success in 2022

Few of us could have predicted what has happened over the past two years. While technology always changes at a dizzying pace, nothing prepared us for the crazy fast...


3 Common Small Business IT Challenges (and How to Solve Them)

Your business may be small, but IT challenges can grow much faster than you anticipated.

The speed of change in information technology has never been faster. Hackers and...


How IT Consulting Helps Private Equity Firms Improve Operational Efficiency

Today, private equity firms encounter unique challenges that make it difficult for them to achieve their growth goals with merger and acquisition management.


IT Budgeting for 2021: Put Your Money Where the Cloud Is

The global COVID-19 pandemic that hit in 2020 upended IT budgets, as teams scrambled to properly secure vast numbers of work-from-home setups. But now IT leaders are starting...


Celebrating Our Employees!

Since 1995, the first Friday in March has been reserved as National Employee Appreciation Day. Today, we want to thank and appreciate every single employee at Ntiva for their...


How to Find the Best IT Outsourcing Service Near You

As businesses evolve, they sometimes come to a point where taking on an IT outsourcing service makes more financial and logistical sense than managing all IT in-house.


IT Management Services For Ensuring Your Tech Stack Runs Smoothly

Around two-thirds of organizations now use some form of outsourced IT management services. There are many reasons for this, but a driving factor is the continual adoption of...


What is Digital Transformation?

We’ve seen a lot of rapid changes in the way companies conduct their business in 2020. While some of these changes were expected to happen somewhere down the line, many of...


Celebrating Veterans Day: Interviews with Our Own Heroes

In observance of Veteran’s Day, Ntiva proudly takes the time to acknowledge the sacrifices given by veterans and their families. Our veterans have sacrificed in the name of...


A Complete Guide to IT Infrastructure Management

The term infrastructure has been around since 1875 when the French coined it for planning their railroad system. But the concept of having a fundamental set of facilities,...


Move Aside Paperless - Touchless Processes are the New Normal

The COVID-19 pandemic has put office systems and processes to the test. With more than 16 million office workers transitioning to remote work over the past 5 months, tens of...


5 Tips For Your Best Remote Desktop Service (RDS) Experience

You’ve got your laptop, your coffee, and a steady Wi-Fi connection. The perfect cloud computing setup. So, why is your remote work environment so slow?


The Pros and Cons of Automatic Software Updates

There’s no denying that automatic updating is a handy tool, but it’s not always the way to go. In some cases, manual updating is the safer solution, and all responsible ...


The Top 10 Questions People Ask IT Services Companies

More companies than ever before are outsourcing part or all of their IT needs to a third party provider. The reasons are many, from budget to convenience to the ability to...


In-House vs. Third Party Tech Support: the Pros and Cons

The world has changed so much in 2020, and many organizations have been pushed to their absolute limit, when it comes to technology demands.


5 Things Your IT Help Desk Should Do For You

The concept of the IT help desk was born with the technology boom of the late 1980s, and since then IT services, whether in-house or through a good IT services provider, have...


How to Reduce your IT Costs

In today's business environment, having your technology in tip-top shape is no longer an option if you want to operate at peak efficiency, minimize downtime, keep employees...


How to Grow Your Business with the Right Technology

The right technology can play a significant role in helping you grow your business, increase revenues and outperform the competition. We explain the details behind this,...


Your IT Guy Quit, Now What?

Most small-to-medium sized businesses rely on a relatively small IT team to keep their tech up and running. Typically, these employees know the ins and outs of every piece of...


How This Non-Profit Cut Their IT Budget in Half

All businesses have challenges when it comes to managing their IT budget, but budgets for IT support for non-profits and associations are even tighter. Here's how we helped...


What is Data Loss Prevention (DLP) and How To Implement It

With all the media attention as of late on security breaches, one of the top concerns we’re hearing from our client’s is the protection of sensitive data. DLP is a good...


The Top 4 IT Security Tips for Law Firms

Law firms come in all shapes and sizes. From corporate to family law, legal practices vary in almost every area, but they all handle confidential client data - and that data...


We're Live! The Ntiva Service Desk Academy Showcase

The first class of interns at the Ntiva Service Desk Academy at WVU-Parkersburg have officially started, preparing four WVU-P students for a successful career in the IT...


What To Do If Your IT Team is Overworked and Understaffed

All businesses want to run a tight ship. You want to make sure there are just enough employees to keep things running smoothly, without having to deal with the struggles of...


The 5 Pillars of the NIST Framework: How to Comply

If you’re a government contractor, you know that staying on top of federal government compliance such as NIST SP 800-171 - and now CMMC - is an absolute necessity. But it can...


How to Protect Against Phishing Emails in Microsoft 365

Has your business invested in Microsoft 365? Good move! It’s a great cloud-based platform for business communication and collaboration, including its comprehensive email...


The Ntiva Service Desk Academy at WVU-Parkersburg

Parkersburg, West Virginia is probably not a place many think of when it comes to tech jobs. Ntiva, a Washington, DC-based IT Services Provider, hopes to change that.


Signs That Outdated IT Systems are Killing Your Business

The first telltale sign that outdated technology is killing your business – or if not killing it, at least stalling it – is the lack of business. You’re no longer growing,...


What Are Managed IT Services and How Much Do They Cost?

A Managed Service Provider (MSP) is an IT services company that assumes complete responsibility for the proactive support of a businesses IT environment. From small printer...


Six Hidden Gems in Microsoft Office 365

Microsoft Office 365 offers a vast improvement over the local Office suite installations of years past. We’re here to dig into some hidden gems that have recharged the...


What Is A System Administrator (SysAdmin)?

In the IT industry, there are a lot of terms that aren't well defined. This includes technicians who may be called an Engineer, Field Engineer, Technician, or a System...


How Much is Downtime Costing Your Business?

Everyone knows that downtime is not good for business, but what does “not good” mean to the bottom line?


5 Technologies To Improve IT Resilience and Reduce Downtime

IT downtime is no joke.

Did you know that downtime can cost businesses up to an average of $9,000 per minute?  

And did you know that increasing uptime from 99.9% to 99.99%...


Differentiating Your Business in a Commodity Market: CEO Perspective

How do you go from interchangeable to invaluable - when everyone else offers the same thing that you do?


Business PCs vs Consumer PCs - What's The Difference?

We know what you’re thinking.

Why should you pay more for a “business class” laptop or desktop when you can get a consumer model for less from Best Buy, Staples or Amazon?


Top 5 Things You Should Do After The Equifax Hack

It's all over the news - Equifax suffered a massive data breach which compromised the personal information of as many as 143 million Americans. Here's the top 5 things you...


How to Make Yourself Hard to Hack - best Advice!

Research shows that employees who are untrained on cyber security best practices often constitute the greatest threat to the very organizations they work for.