Technology Guidance for Business Leaders

When asking how much managed IT services cost, the most common first response is, “It depends”. It depends on: 

The disruptions of the past several years have pushed many companies into unfamiliar territory.

From accelerating IT expansion to embracing the need for always-on,...

These days, it's nearly impossible to find a business that doesn't rely on public cloud services for its essential applications. However, with the increasing frequency of ...

When is the last time you really tested your network infrastructure? More than just sending out a fake phishing email to your staff for employee training; serious disaster...

The world of IT support can be filled with confusing terminologies, and two commonly misunderstood terms are "Help Desk" and "Service Desk." Understanding the differences...

In today's workforce, virtually everyone has a personal and often company-supplied, internet-connected mobile device.

Smartphones are ubiquitous, tablets abound, and mobile...

Many businesses in Chicago are unhappy with their current outsourced IT support because of slow response times, solutions that break soon after they’re implemented, or an...

Business intelligence (BI) is more than a buzzword. Implemented effectively, businesses can leverage intelligence frameworks to reduce redundancy, deliver insight and drive...

In today's ever-changing business landscape, manufacturing companies are always seeking innovative solutions to stay ahead of the curve and meet their business objectives.

...

Empathy – n. – the ability to understand and share the feelings of another

Sympathy – n. – feelings of pity & sorrow for someone else’s misfortune

While empathy and sympathy...

Simply having a top-notch product or service won't guarantee online success. If your website or mobile application is confusing, hard to navigate, and unwieldy, potential...

Microsoft OneNote is quite possibly the most overlooked tool in the Office 365 package. With some quick tips, it can easily replace your old note taking systems of hand...

The mobile application market is rapidly maturing in healthcare. It makes sense: Patients and physicians with access to mobile healthcare applications are more satisfied with...

Are you using dated processes and business practices, simply because you’ve always done things that way? If so, you’re not alone. 90 percent of IT decision-makers say legacy...

Ntiva helps government contractors achieve CMMC (Cybersecurity Maturity Model Certification) compliance as quickly and efficiently as possible so they can get back to...

Virtual CISO services (also called fractional CISO services) are a cost-effective way for small to midsize businesses to get the benefit of strategic IT guidance and...

It seems like new cybersecurity issues pop up every day. With more and more devices connecting to the internet, and default security settings leaving something to be desired,...

SaaS tools are often hailed as a savior of the workplace, delivering an array of capabilities, efficiencies, and flexibility. But the sudden implementation of remote work...

Many law firms get frustrated with their IT partners because there’s too much downtime and response times are slow. While resolving issues quickly is a critical piece of good...

When set up (and supported) correctly, Microsoft Azure can help you cut costs, streamline workflows, support remote workers, and much more. 

As the frequency and sophistication of cyberattacks increase, so does the cost to businesses. As a result, insurance providers are taking a close look at how risky a business...

What's the best spam solution for your business? This used to be a complicated question with a variety of decent answers, but as of late the best response is simply "Defender...

Penetration testing is the best way to know that your organization's data is secure, with no overlooked vulnerabilities or forgotten loopholes to allow your data to be...

With hundreds of IT outsourcing firms (also called managed IT service providers) to choose from, it can be difficult to narrow down your options and choose the right one for...

Many companies look for a local managed IT service provider (MSP) so that they can: 

Chances are, your business is always looking for ways to improve the efficiency of your IT systems and reduce overall costs. Who isn't looking to improve performance and ...

How much does it cost to completely outsource your IT services? This can depend on many factors, including how your business and your MSP operates.

In this article we'll take...

No matter the industry, almost every organization in the world relies on Microsoft applications to conduct their day to day work. Thanks to the creation of Microsoft 365,...

Many IT support companies that claim to support Apple devices fall short in two key ways:

Created by Google, Flutter is a popular mobile application development tool. In 2021, it outpaced React Native as the most used mobile software development framework, with...

Vulnerability management is a very deep topic, consisting of far more than just an anti-virus scan and an automated monthly report, but you don't need a degree in Computer...

Small businesses face an operational paradox: while consumers place the same expectations on small to medium-sized companies and enterprises for service, speed, and supply,...

So many IT companies offer support in New York City and the tri-state area that it can be hard to know which provider you can truly rely on. Plus, not all companies offer...

Even though it's been around for quite some time now, we still see clients every day that aren't taking advantage of Microsoft OneDrive. From it's integration with Microsoft...

 Are you in control of your technology stack, or is it controlling you?

Keeping your tech stack running smoothly is essential to the success of your business. It frees your...

Most IT support companies offer a similar set of services: 

Three years after the beginning of a global pandemic, one thing is for sure: remote work is here to stay. 

Remote work (by definition) could be working from home, it could be...

Most managed IT help desk services sound the same on the surface, however, they’re not all created equal. To help you differentiate between services and find the right...

Co-managed IT services let you outsource tasks that your internal team doesn’t have the time or expertise to manage. Rather than replace your internal IT team, co-managed...

It's 2023, and every company on the planet is fighting a daily battle against cyber threats and attacks.  We're almost numb to the daily reports on breaches as the cybercrime...

For a while now, virtual desktops have helped businesses operate more efficiently, enjoy better security, and offer employees greater flexibility. And with the current...

Many managed IT service providers offer a 24/7 help desk, but the customer experience from one company to another can vary greatly, despite outward similarity in services....

Remote IT support services offered by a managed service provider (MSP) provides expert IT support to your employees across multiple locations, without having to maintain an...