Ntiva - About Us

The Ntiva Culture of Caring

Ntiva was officially founded in 2004 by CEO Steven Freidkin with only a handful of technicians. Over the years, we've grown both organically and through acquisition across multiple states.

We now empower the growth of thousands of businesses based on technology.

This ranges from keeping IT infrastructure up and running, protecting data with sophisticated cybersecurity solutions, to providing strategic guidance on new applications and services that can help organizations compete effectively.

Every business needs what we do, but choosing the right Managed Service Provider (MSP) is a challenge! It's not always easy to keep every single client happy, but to combat this we're on a never-ending course of continual improvement.

That's why our focus today remains on the three core values that Ntiva was founded on and that matter most to our clients - Response, Accuracy and Care.

Out of more than 20,000 MSPs across the U.S. Ntiva now ranks in the top 30, based on our deep bench of technical talent gained by solving problems for thousands of businesses just like you.

Watch Steven and members of our team explain Ntiva's core values and how we differentiate ourselves from the rest of the MSP pack in this short video!


Learn More About the Ntiva Culture!

Executive Leadership Team

The Ntiva Difference - Our Core Values



The number one thing that most clients care about is response time. Read how we’ve changed from the typical help desk model to a round the clock Service Desk staffed with fully trained technicians, not call agents.



We’ve invested heavily in automation tools that keep our client’s core systems up and running, finding and fixing issues before they become real problems. Read more on how automation helps provide our clients with a better experience.



No one is perfect, and just like any business, mistakes are made. Our focus is on building long term relationships with our clients – learn how we’ve put systems in place to ensure our team provides the level of care that’s critical for sustained growth.

Click Here to Learn More

The Team in Action

  • best_buds
    Getting ready for the quarterly employee update.
  • Friday Lunch 3.27
    Supporting our front line workers with free lunches!
  • WVUP_job_fair
    Setting up for the WVUP Career Fair
  • Jackie
    Enjoying some downtime!
  • engineer help desk screen
    Our dedicated Service Desk team work around the clock!
  • Randy and Joanna 2
    Our Customer Experience team is always ready to serve!


Recent Awards & Achievements


Don't forget to visit our Careers Page to learn why Ntiva is a "Best Place to Work!"