Ntiva Client Support

Our Service Desk is ready to help!

In order to provide an optimal client experience, we offer you the ability to choose the service team that knows your business best. Our newly acquired clients will see familiar information and reach their same friendly technicians! Click on the region below where your company is located and you will be presented with contact options for your service team. 

Click your region below to get started.

Not sure which region to select? Call us at 888-996-8482 and select Option 2, or email us at support@ntiva.com and we will assist you!

Mid-Atlantic Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

Download eCAP

 eCAP Password Reset

Former eGuard Clients

Email:  support@eguardtech.com

Phone:  202-465-4670

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Online Support Form

Client Portal



Northeast Region

Former DTS Clients

Email:  support@ntiva.com

Phone:  631-224-1200

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Former Netlink Clients

Email: support@netlinksys.net

Phone: 718-747-1400

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Midwest Region

Former 3Points Clients

Email:  support3p@ntiva.com

Phone:  708-491-0300

 

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Client Portal

Former HigherGround Clients

Email:  supporthg@ntiva.com

Phone:  847-897-1640

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Payment Portal

ConnectWise Portal

Former Equilibrium Clients

Email:  SupportEQ@ntiva.com

Phone:  773-205-0200

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ConnectWise Portal

Former Forget Computers

Email:  apple-support@ntiva.com

Phone:  312-602-5345 x1

Device Portal

Forms

Payment Portal

West Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Learn More on Our Blog

Six Ways to Boost Your Mac Security
Six Ways to Boost Your Mac Security
The common wisdom in IT circles is that Mac computers are more secure than Windows computers. The macOS, after all, is built on Unix, which is harder to exploit than Windows.

But don’t think your organization is safe from hacker attacks simply because you use Macs.

Your enemy isn’t just malicious actors—it's also human error. If you want to protect your devices, networks and data, take these six steps to boost your overall Mac security!
The Importance of Complying with Data Privacy and Protection Laws
The Importance of Complying with Data Privacy and Protection Laws

To judge solely by headlines, it would be easy to think only enterprise-level businesses need to worry about consumer data privacy laws.

The truth, however, is that the laws are getting stricter and the penalties stiffer – small businesses could lose everything if they fail to protect their customers’ personal information.

Read on to discover how data security laws affect your business and how you can keep your data safe without sacrificing (more) sleep.

The Real Cost of Outsourced IT Support and Services
The Real Cost of Outsourced IT Support and Services

Some businesses choose outsourced IT simply to save money. Outsourcing IT services to a Managed Service Provider (MSP) can have a huge benefit on the bottom line.

For others, it offers strategic technology expertise they would not otherwise have access to. Things like disaster recovery plans, IT infrastructure, and cybersecurity can fall by the wayside when an internal IT team is overwhelmed.

Let's take a look at what exactly "outsourced IT" means.