Ntiva Client Support

Our Service Desk is ready to help!

Find your Region below to get started.

Not sure which region to select? Call us at 888-996-8482 and select Option 2, or email us at support@ntiva.com and we will assist you!

Mid-Atlantic Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Former eGuard Clients

Email:  support@ntiva.com

Phone:  202-465-4670

Client Portal

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Former NetLogicDC Clients

Email:  support@netlogicdc.com

Phone:  301-961-2020

Client Portal

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Northeast Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  631-224-1200

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Former Netlink Clients

Email: support@netlinksys.net

Phone: 718-747-1400

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Midwest Region

Ntiva Clients

Email:  mwsupport@ntiva.com

Phone:  708-523-2999

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Client Portal

Apple Device Portal

Payment Portal

Former MXOTech Clients

Email:  support@mxotech.com

Phone:  312-267-0565

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Rocky Mountain Region

Former Navakai Clients

Email:  support@navakai.com

Phone:  719-630-8324 

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Client Portal

West Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Learn More on Our Blog

Apple Authentication With Microsoft and Google
Apple Authentication With Microsoft and Google

Managing your users and devices can sometimes feel like a pain. If your systems require that every new device is manually configured for every new user, it can add a lot of tedious work for your IT department. If those devices also use complex authentication processes that require multiple passwords, your users may feel frustrated each time they log in to their machines.

To alleviate these pain points, Ntiva uses a tool called Addigy Identity that allows users to log into their Macs using the same login credentials and two-factor authentication they already use for their email accounts. This solution works whether your email is hosted by Google or Microsoft 365, reducing friction for your users without sacrificing security.

Addigy Identity takes advantage of changes Apple made to its support for single sign-on in 2019. This integration pays off for your organization by providing a streamlined authentication process and zero-touch deployment for your users.

Let’s take a closer look at what Addigy Identity does and how to configure it for your organization.

Business Budgeting in 2023: Why CIOs are Moving to Co-Managed IT
Business Budgeting in 2023: Why CIOs are Moving to Co-Managed IT

It’s no secret that we are likely facing an economic downturn in 2023. More than *half of business leaders are already looking at tightening their belts next year, as the media continues to report layoffs in many sectors.

However, the demands on IT teams are escalating, not subsiding, as technology is key to remaining competitive for almost every business.

So how do CIOs and CFOs balance productivity with costs, when their teams are already struggling to keep up with heavy workloads?

CMMC Section 3.11 and 3.12: Risk and Security Assessments
CMMC Section 3.11 and 3.12: Risk and Security Assessments
This month, we're combining sections 3.11 and 3.12 to cover "Risk and Security Assessments." We'll cover seven total controls in this, most of which are fairly short, simple, and to the point. A nice break before we dive into the later sections over the rest of the year!