Ntiva Client Support

Our Service Desk Is Ready to Help!

In order to provide an optimal client experience, we offer you the ability to choose the service team that knows your business best. Our newly acquired clients will see familiar information and reach their same friendly technicians! Click on the region below where your company is located and you will be presented with contact options for your service team. 

Click your region below to get started.

Not sure which region to select? Call us at 888-996-8482 and select Option 2, or email us at support@ntiva.com and we will assist you!

Mid-Atlantic Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Live Chat

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Client Portal

Ntiva Voice Support

Former Network Alliance Clients

Email: support@ntiva.com

Phone: 703-715-4960

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Download eCAP

 eCAP Password Reset

Northeast Region

Former DTS Clients

Email:  support@ntiva.com

Phone:  631-224-1200

Live Chat:  Live Chat

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Client Portal

Ntiva Voice Support

Midwest Region

Former 3Points Clients

Email:  helpme@3points.com

Phone:  708-491-0300

 

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Client Portal

Former HigherGround Clients

Email:  support@higherground.it

Phone:  847-897-1640

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Payment Portal

ConnectWise Portal

West Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Live Chat

Remote Screen Share

Client Portal

Ntiva Voice Support

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