Ntiva Client Support

Our Service Desk is ready to help!

Find your Region below to get started.

Not sure which region to select? Call us at 888-996-8482 and select Option 2, or email us at support@ntiva.com and we will assist you!

Mid-Atlantic Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

Download eCAP

 eCAP Password Reset

Former eGuard Clients

Email:  support@eguardtech.com

Phone:  202-465-4670

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Online Support Form



Former NetLogicDC Clients

Email:  support@netlogicdc.com

Phone:  301-961-2020

Client Portal

Northeast Region

Former DTS Clients

Email:  support@ntiva.com

Phone:  631-224-1200

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Former Netlink Clients

Email: support@netlinksys.net

Phone: 718-747-1400

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Midwest Region

Ntiva Clients

Email:  mwsupport@ntiva.com

Phone:  708-523-2999

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Client Portal

Apple Device Portal

Payment Portal

West Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Learn More on Our Blog

Microsoft Intune: The Powerful MDM Tool Your Business Needs
Microsoft Intune: The Powerful MDM Tool Your Business Needs

Microsoft Intune is a cloud-based service designed for mobile device management (MDM) and mobile application management (MAM).

Intune can be used to monitor and manage the security of any device that connects to the internet, whether it belongs to your company or it’s a personal device your employees are using for work.

CMMC Section 3.8: Media Protection
CMMC Section 3.8: Media Protection

Today we’ll break down CMMC Section 3.8, which focuses on the media protection for media that contains controlled unclassified information (CUI).

It’s important to remember that these controls cover media you might not normally consider, including hardware, documents, cloud storage, magnetic tapes, and even microfilm. To ensure compliance, you must take care to identify and understand all the possible media where CUI may be stored.

Cyber Insurance in 2022: Does Your Business Need It?
Cyber Insurance in 2022: Does Your Business Need It?

Do you really need cybersecurity insurance? Well, that depends!

The number of businesses who took out cyber insurance policies in the last few years has sky-rocketed, thanks to a drastic increase in cyber attacks during the pandemic. This also means more claims were made. Thus, rates have increased and insurance providers have become way more selective on who and what gets covered.

With escalating costs, many businesses are now deliberating whether cyber insurance is actually worth it - read on to learn the pro's and con's.