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Customer Support


Download Ntiva Support Contact Procedures

How to Contact Customer Support 

Ntiva Business Hours:

  • 24 Hour Support Monday to Friday
  • 8 am to 5 pm EST Saturday & Sunday

During business hours please call 703-738-2999

  • Select Option 1 to leave a voicemail
  • Select Option 2 for live support


After Hours Support

Ntiva After Hours Support is available during these times:

  • Saturday 12 am to 8 am EST
  • Saturday 5 pm to Sunday 8 am EST - Sunday 5 pm to 9 pm EST

Leave a voicemail for our on-call technician 703-738-2999

  • Select Option 9 

Send an email to Ntiva Support


Log in to the Ntiva Client Portal


Log in to NESS (Ntiva Email Security System)