Ntiva Client Support

Our Service Desk is ready to help!

Find your Region below to get started.

Not sure which region to select? Call us at 888-996-8482 and select Option 2, or email us at support@ntiva.com and we will assist you!

Mid-Atlantic Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

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 eCAP Password Reset

Former NetLogicDC Clients

Email:  support@netlogicdc.com

Phone:  301-961-2020

 

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Northeast Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  631-224-1200

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Former Netlink Clients

Email: support@netlinksys.net

Phone: 718-747-1400

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Midwest Region

Ntiva Clients

Email:  mwsupport@ntiva.com

Phone:  708-523-2999

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Client Portal

Apple Device Portal

Payment Portal

Former MXOTech Clients

Email:  support@mxotech.com

Phone:  312-267-0565

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Rocky Mountain Region

Former Navakai Clients

Email:  support@navakai.com

Phone:  719-630-8324 

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Client Portal

West Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Learn More on Our Blog

Tabletop Testing: Is Your Business Prepared for a Cybersecurity Disaster?
Tabletop Testing: Is Your Business Prepared for a Cybersecurity Disaster?

When is the last time you really tested your network infrastructure? More than just sending out a fake phishing email to your staff for employee training; serious disaster training, with simulated failed backups and even outages?

If the answer is "never" or even "a while," how can you know if you're really prepared?

Let's take a look at how tabletop testing can give you peace of mind!

Service Desk vs. Help Desk: What’s The Difference?
Service Desk vs. Help Desk: What’s The Difference?

The world of IT support can be filled with confusing terminologies, and two commonly misunderstood terms are "Help Desk" and "Service Desk." Understanding the differences between these two can significantly impact how businesses support their users.

This article will explore the differences between help desk and service desk, and their pros and cons.

Transforming Enterprise Mobile Apps: Harnessing the Power of Data
Transforming Enterprise Mobile Apps: Harnessing the Power of Data

In today's workforce, virtually everyone has a personal and often company-supplied, internet-connected mobile device.

Smartphones are ubiquitous, tablets abound, and mobile computing platforms such as laptops or 2-in-1 devices are often used. These devices now have quite a bit of computing power, abundant storage, and connectivity to the internet.