Ntiva Client Support

Our Service Desk is ready to help!

In order to provide an optimal client experience, we offer you the ability to choose the service team that knows your business best. Our newly acquired clients will see familiar information and reach their same friendly technicians! Click on the region below where your company is located and you will be presented with contact options for your service team. 

Click your region below to get started.

Not sure which region to select? Call us at 888-996-8482 and select Option 2, or email us at support@ntiva.com and we will assist you!

Mid-Atlantic Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

Download eCAP

 eCAP Password Reset

Former eGuard Clients

Email:  support@eguardtech.com

Phone:  202-465-4670

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Online Support Form





Northeast Region

Former DTS Clients

Email:  support@ntiva.com

Phone:  631-224-1200

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Former Netlink Clients

Email: support@netlinksys.net

Phone: 718-747-1400

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Midwest Region

Former 3Points Clients

Email:  support3p@ntiva.com

Phone:  708-491-0300

 

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Client Portal

Former HigherGround Clients

Email:  supporthg@ntiva.com

Phone:  847-897-1640

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Payment Portal

ConnectWise Portal

Former Equilibrium Clients

Email:  SupportEQ@ntiva.com

Phone:  773-205-0200

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ConnectWise Portal

Former Forget Computers

Email:  apple-support@ntiva.com

Phone:  312-602-5345 x1

Device Portal

Forms

Payment Portal

West Region

Ntiva Clients

Email:  support@ntiva.com

Phone:  703-738-2999

Live Chat:  Click for Live Chat

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Client Portal

Ntiva Voice Support

Learn More on Our Blog

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Your new hire is overwhelmed on day one by all the accounts and passwords you’ve thrown at them. Even your veteran team members restart their Macs so infrequently that they sometimes call the support desk because they can’t remember their Mac password. Sound familiar?

Microsoft Password Removal: The End of a Cybersecurity Nightmare?
Microsoft Password Removal: The End of a Cybersecurity Nightmare?
Passwords. You hate them. Your IT guy hates them even more. They are the weak point of every network and storage database on the planet.
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5 Practical Steps To Protect Your Business From BYOD Security Risks

Thanks to Tech Native for publishing us in this great article - here’s a sneak peak!

 

The growing trend of bringing your own devices (BYOD) to work, fueled by the pandemic induced hybrid work environment, means organizations are now having to deal with cybersecurity threats posed by shadow IT systems