Managed IT Services Pricing

Ntiva Signature Support Plans

Essential

As Low As* $43 Per user / Month Get More Info

Enhanced

As Low As* $68 Per user / Month Get More Info

Elite

As Low As* $81 Per user / Month Get More Info
Comprehensive Onboarding Program
IT Management & Security
24x7 Unlimited Service Desk Available Available Available
Immediate Access to Expert IT Advice Available Available Available
Advanced Troubleshooting (Apps, Systems, Networks) Available Available Available
Microsoft Office 365 and/or G-Suite Mgmt & Admin Available Available Available
Installs, Adds, Moves, Changes, Deletions Available Available Available
Software Application Support Available Available Available
Third Party Vendor Support Available Available Available
Workstation Prep Available Available Available
On Site Remediation optional Available Available
Network Monitoring and Management Available Available Available
Managed Workstation (PCs and Macs) Available Available Available
Operating System Patch Management Available Available Available
Third Party Patch Management Available Available Available
Maintenance Automation Available Available Available
Secure Remote Support Available Available Available
Inventory Reporting Available Available Available
Anti-virus Available Available Available
Anti-malware Available Available Available
Premium Managed Server ** Available Available Available
24x7 Server Monitoring & Remediation Available Available Available
Operating System Patch Mgmt Available Available Available
Third Party Patch Mgmt Available Available Available
Maintenance Automation Available Available Available
Secure Remote Support Available Available Available
Anti Virus Available Available Available
Anti Malware Available Available Available
Enhanced Email Security Available Available Available
Email antivirus Available Available Available
Spam filtering Available Available Available
Mail bagging Available Available Available
Backup and Disaster Recovery Management Available Available Available
Managed DNS optional Available Available
Hardware and Software Procurement Available Available Available
Phone System Support Available Available Available
Dedicated Account Manager Available Available Available
IT Strategy Session optional Available Available
Annual Risk Assessment optional Available Available
Enhanced Security
Multi Factor Authentication (MFA) optional optional Available
Email Encryption optional optional Available
Phishing Prevention & Security Training optional optional Available
Data Loss Prevention (DLP) and E-Discovery *** optional optional Available
Business Continuity Planning optional optional Available
IT User Policy optional optional Available
Security Incident Response Plan optional optional Available
Disaster Recovery Failover Testing (Annual) optional optional optional
24x7 Intrusion Detection and Response optional optional optional
Advanced Endpoint Detection and Response optional optional optional
Real-time Vulnerability Management optional optional optional
vCISO optional optional optional
Additional IT Services
Cloud Back Up and Disaster Recovery optional optional optional
Microsoft Office 365 and/or G- Suite Licensing optional optional optional
Cloud Virtual Server Hosting (IaaS) optional optional optional
Data Center Hosting / Colocation optional optional optional
Cloud Hosted Desktop (DaaS) optional optional optional
Advanced Network Monitoring optional optional optional
Co-Managed IT optional optional optional
Recurring On-Site Technician optional optional optional

* Based on 250 Users ** Priced Per Device *** Must have Microsoft Office 365 E3

 

Learn more about Managed IT Support offered across our many locations, including Washington DC metro, Greater NYC, Southern CA, Southern FL, and Chicago, Illinois.

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"We have little to no tolerance for down time, slowness, or interruption to our business, and NTIVA has always been there for us, helping us to avoid problems before they happen. I genuinely feel like they have our back and have no hesitation in recommending them."

Matt Jones

Leading Authorities

"We were very impressed with the response to our recent malware intrusion. The Ntiva staff was very responsive and acted swiftly."

Mike Mohr

Westwood Country Club

"We took the dive into moving over to a Hybrid VOIP system…Ntiva did an incredible job and provided outstanding support. Just wanted to note that if in a military environment, we would refer that as Above and beyond the call of duty!"

Robert Jake Jakubek

National Guard Association of the US

"It is a comfort knowing the Ntiva team is there to support me. I’ve always experienced quick, reliable and professional service and I know that if I have to call on Ntiva, any time night or day, it will be a pleasant experience with positive results. "

Susan Taylor

Council of Chief State School Officers

"I wanted to say THANKS to the Ntiva team. You guys are the BEST. Service is always rendered in the most courteous, professional manner with a smile.  Every tech on-site is responsive and proactive.  Thanks for being here!"

Robin Johnkins

Ankura Consulting

"We engaged Ntiva several years ago for our firm’s IT needs. Ntiva has been critical in keeping us running efficiently and the team continuously offers steadfast and reliable support, quickly handling after-hours IT issues and on-site assistance as needed. Ntiva has proved itself as a valuable partner to Verasolve’s growth and success!”

Sarah Cody

Verasolve

"It has been wonderful working with the Ntiva teams. The transitions have been so much smoother than anticipated, it has been a truly pleasant surprise. Everyone from Karen, Russell, & Matthew, to the phone support techs who are, as promised, answering our questions in the first call, have been amazing."

Cheryl Eccleston

Executive Healthcare Services

"I get calls from other MSPs every day, but it's not a question I'll move on. I never check a bill...I know Ntiva could have made more money by giving me exactly what I asked for, and yet they countered with a solution that worked better for my company."

Josiah Hunter

Lindsey Business Group

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