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Dental Practices — Managed IT Solutions

Smarter IT for Growing Dental Groups 

Less downtime. Faster on-boarding. Smarter growth. 

Managing multiple practices means more complexity; from systems and staffing to compliance and security. Ntiva’s Dental Support Team works exclusively with growing DSOs and multi-location practices, delivering scalable IT that keeps every location connected, protected, and running smoothly. 

We understand the pace of care and the pressure to grow. That’s why we focus on consistent on-boarding, proactive support, and simplified compliance so your team can stay focused on delivering great care, not fighting IT fires. 

 

 

When IT Fails, Your Patients Feel It

When your practice management system crashes or digital imaging freezes, your team can’t work, and your patients are stuck waiting. Every minute of downtime costs more than time. It hurts productivity, patient satisfaction, and your bottom line. 
At Ntiva, we deliver IT solutions built specifically for dental practices and DSOs that are growing, merging, or modernizing. Our job is to make sure your technology supports your goals, not stands in your way. 

We take the burden of IT off your plate, so you can: 

  • Bring new practices online fast, with a consistent experience across every location
  • Keep systems secure and compliant with HIPAA and PCI DSS
  • Avoid delays, disruptions, and repeated support calls
  • Focus your team on delivering the best possible care

Why DSOs Choose Ntiva

  • A dedicated Dental Support Team with deep knowledge of your environment, clinical workflows, and dental-specific technology such as pano machines and intraoral sensors

  • Proactive support that reduces downtime, keeps your staff productive, and prevents recurring IT issues

  • Strategic guidance aligned with your acquisition roadmap, featuring fast turnarounds and systems that scale effortlessly 

  • HIPAA-compliant infrastructure built for multi-location groups, with security and risk management baked in

Strategic IT Support for Growing Dental Groups

Cybersecurity for Dental Practices

Whether you’re expanding, integrating acquisitions, or modernizing your IT environment, tools, and workflows, Ntiva tailors its services to your specific needs. 

We help DSOs unify IT operations across locations for consistency, efficiency, and smarter spend. Our flexible solutions grow with your organization, no matter how fast you’re moving. 

Dental Support Organizations face complex challenges as they grow, including system consolidation, cybersecurity standardization, and ensuring reliable tools for clinical staff. Ntiva delivers specialized IT support for DSOs with centralized management, 24/7 help desk services, and strategic IT planning. 


Our services include: 
•    Fully managed and co-managed IT support for multi-location dental groups and DSOs 
•    A dedicated Dental Support Pod with fast escalation, so your staff always works with a team that knows your systems
•    24/7 U.S.-based help desk, proactive monitoring, and network management 
•    HIPAA-compliant cybersecurity, risk assessments, training, and backup and recovery with Datto and Veeam 
•    Microsoft 365, cloud communications, and VoIP and mobile device management 
•    Expert support for Denticon, Carestack, Dentrix, Eaglesoft, Open Dental, and other leading dental platforms
•    Strategic IT planning and budgeting, including vCIO and vCISO advisory and M&A support 
•    Vendor coordination and on-boarding playbooks to streamline practice integration 

 

Case Studies: What Happens When Dental IT Actually Works

Weaver, Reckner & Reinhart Dental Associates 

When WRR expanded to a second location, their legacy IT setup couldn’t keep up. Large imaging files slowed down systems, and every issue meant repeating the same context to a new support person. Ntiva brought a deep understanding of the dental IT environment, and the responsiveness to support a fast-paced, multi-location practice. 

“They understood how fast dental software evolves, how big our files were, and what it takes to keep a multi-location practice operating without drama.” 
– Tara Ayers, Practice Administrator 

What changed: 

  • A scalable infrastructure ready for continued growth
  • Minimal downtime and responsive support
  • A trusted partner who plans ahead, not just one who reacts

Read the full story: "How Ntiva Helped One Dental Practice Scale"

Stanbrick Dental Group

With nine locations and a small internal IT footprint, Stanbrick needed more than just reactive support. Ntiva stepped in as a true extension of their team, helping manage both day-to-day needs and long-term IT strategy. 

“I couldn’t possibly do what I do without Ntiva.” 
– Tor Boyesen, Head of IT and Facilities 

What we supported: 

  • Multi-factor authentication for 180 employees
  • Full recovery of 10+ years of imaging files after a vendor error
  • Network failover and firewall reconfiguration
  • Seamless transition to a new domain and practice management system 
  • An IT roadmap aligned to long-term DSO growth

                                             CTA-Stanbrick Dental Case Study

Built for Dental Compliance, Strategy, and Scale

Your Long-Term Dental IT Partner

IT Services for Dental OfficesDental groups don’t just need fast fixes. They need a partner who understands what it takes to grow a multi-location business while staying compliant and efficient. 
We help DSOs stay focused on EBITDA, scalability, and repeatable systems without getting weighed down by day-to-day IT challenges.

Whether you're onboarding practices, preparing for acquisition, or modernizing infrastructure, we’ll deliver the IT planning, execution, and support to keep you moving forward.

  • We manage security and compliance organization-wide, without slowing down your team
  • We build tailored roadmaps that align technology with growth, M&A, and strategic outcomes 

    Compliance Support Includes: 
    •    HIPAA and PCI DSS requirements
    •    Business Associate Agreements 
    •    Security risk assessments and vulnerability scans 
    •    Staff training on privacy and access controls 
    •    Encryption and mobile device security 
    •    State-level data protection and breach notification laws 

What Dental Leaders Ask Us Most                           
Can you help us onboard new practices after acquisitions? 
Yes. We specialize in rapid setup and standardization across locations. 

Do you support Dentrix, Eaglesoft, Open Dental, Denticon, and Carestack? 
We do. Our team has hands-on experience with all major platforms and imaging systems in the dental space. 

How do you manage HIPAA compliance across locations? 
We provide training, assessments, policy development, and documentation to help you maintain compliance organization-wide. 

Can you help us build a long-term IT strategy? 
Absolutely. Your dedicated Ntiva Account Manager and IT Advisor, along with optional vCIO and vCISO services, ensures your IT roadmap supports long-term growth and operational success. 

Will you reduce front desk issues and support tickets? 
Yes. Our proactive approach is designed to eliminate recurring issues and increase staff productivity. 

Ready to build smarter IT for your dental group? 
Talk to a Dental IT Expert today to discover how our managed IT services can drive success and patient satisfaction.

Let's get started!

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