Technology Guidance for Business Leaders

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Margaret Concannon

Margaret Concannon
Margaret is the Content Marketing Manager at Ntiva, and has been a marketer for managed services providers since 2013.
Comprehensive Dental IT Support Guide: Everything You Need to Know

Running a dental practice has its own challenges. Technology should make your life easier, not harder. But when your IT systems crash, patient data is at risk, or you’re...


5 Top Managed IT Service Providers (With Case Studies)

Modern IT services go far beyond typical help desk tickets and user cybersecurity training. On the surface, it may appear that your IT team simply solves technical issues and...


Unlock Membership Growth and Retention with Strategic IT Planning

Membership associations today are balancing the challenge of attracting new members while keeping existing ones engaged. It’s no longer enough to offer valuable programs or...


A Night To Celebrate: Ntiva's Mid-Atlantic Client Appreciation Event!

We recently hosted our latest client appreciation event at the Hilton McLean Tysons Corner, and it was a fantastic evening. Filled with lively discussions, engaging panels,...


AI 101: The Fundamentals of Artificial Intelligence

Artificial Intelligence (AI) is no longer a distant concept or passing trend; it has become a powerful, ever-present force that’s reshaping industries, revolutionizing how we...


4 Ways Outsourced IT Adapts to Your Business Growth

Growth is great—until your IT infrastructure can’t keep up. One day, everything’s running smoothly, and the next, you’re struggling to support a larger team, higher data...


Is Your Business Ready for Microsoft 365 Copilot?

Every business today faces the challenge of doing more with less. Tight deadlines, limited resources, and the pressure to stay competitive mean finding smarter ways to work...


MacOS 15 Sequoia Update: Everything You Need to Know

MacOS Sequoia 15 has officially been released! While the upgrade introduces exciting new features, including advanced productivity tools and enhanced integration with other...


Choosing the Right MSP for Increasing Your Association Membership

When it comes to driving growth for your membership association, finding the right Managed Service Provider (MSP) is about much more than solving technical problems or...


Unlocking ROI: How Efficient IT Practices Can Transform Your Membership Association

Membership associations are facing a growing challenge: rising IT costs and underutilized technology. With limited budgets, many associations find themselves stuck with...


Choosing the Right AI and Cloud IT Provider: 9 Key Questions to Ask

Picking the right AI and cloud partners isn’t just another decision—it’s a game-changer for your business’s success. With so many options available, how do you make sure...


Understanding Machine Learning: A Beginner's Guide

Did you know that machine learning powers everything from your Netflix recommendations to the fraud detection systems that keep your financial transactions secure? It's...


A Night to Remember: Client Appreciation Event in Colorado Springs!

Last week, Ntiva had the pleasure of hosting our annual client appreciation event, "AI Unleashed: Mastering The Next Wave of Business Innovation" at the stunning Garden of...


Exploring the Success of Ntiva's Service Desk Academy

A Hands-On Approach to Learning

The Ntiva Service Desk Academy has become a cornerstone in bridging the gap between academic learning and real-world IT experience for...


Natural Language Processing: How It Works and Its Future

Did you know that by 2025, the global Natural Language Processing (NLP) market is projected to reach $43.3 billion? This staggering growth underscores the pervasive influence...


The Importance of Modernizing IT for Association Growth

Is your association finding it hard to keep members engaged and attract new ones? The solution might be simpler than you think: updating your IT infrastructure. Digital...


Next-Level Customer Service: 5 Ways AI is Making a Difference

These days providing top-notch customer service is a must. That's where AI steps in, revolutionizing how businesses interact with their customers. Imagine offering a...


AI in Social Engineering: The Next Generation of Cyber Threats

Imagine receiving a video call from your CEO, instructing you to transfer funds urgently to a new account to secure a critical business deal. The voice, mannerisms, and...


4 Tailored IT Solutions to Increase Association Membership Engagement

Are you struggling to engage your members and grow your association? The right technology and expert guidance from a trusted managed services partner can make all the...


Unlock Your Team's Potential with Microsoft Viva

Managing a modern workforce can be challenging. This is especially true with the increasing need for communication, learning, and engagement in a digital-focused world....


Navigating IT Compliance: A Guide for Nonprofits

Keeping member data safe isn’t just another item on the to-do list for nonprofits organizations—it’s the cornerstone of trust. For IT directors and managers, it’s about more...


The Ultimate Cybersecurity Guide for Nonprofits: 10 Best Practices

Cybersecurity is like a superhero in today’s world—it's needed now more than ever.If we keep the analogy going, cyberattacks are like supervillains; targeting organizations...


Unleashing the Power of Microsoft Teams Meetings: Exclusive Webinar

Are your Microsoft Teams meetings falling flat? Struggling to boost productivity or foster collaboration within your remote team?

You're not alone in facing these common...


What is a Deepfake? Understanding the Dangers and Combating the Risks

In a time when the truth isn't always what it seems, the rise of 'deepfakes'—a fusion of ' deep learning' and' fake'—represents a major change in how we engage with digital...


5 Reasons Your IT Service Provider Should Have AI Expertise

In today's cutthroat market, staying competitive means staying ahead. It’s not just about keeping pace; it’s about setting the pace.

And when it comes to integrating AI into...


4 Key Ways AI is Boosting Mobile Cybersecurity in 2024

No doubt, society has become pretty dependent on cell phones and other mobile gadgets, especially in the business world.

But, let's face it, with great connectivity comes...


The Power of AI in Project Management Tools

Project management has come a long way from its paper-and-pen beginnings to the digital dashboards of today. But as our projects have gotten bigger and deadlines tighter,...


4 Reasons Your Company Needs An AI Policy in 2024

These days, there's a buzzing question on every business leader's mind: "Should we jump on the AI bandwagon and draft an AI policy?"

Well, the short answer is a big, bold ...


The Risks of Outgrowing Your IT Infrastructure: What You Need to Know

Nowadays, the backbone of any thriving business lies in its IT infrastructure.

This complex maze of technology, encompassing network hardware and software systems, data...


The 7 Mobile Device Security Best Practices You Should Know for 2024

Three years after the beginning of a global pandemic, one thing is for sure: remote work is here to stay. 

Remote work (by definition) could be working from home, it could be...


Microsoft Copilot: The Ultimate Guide to the Wide World of AI

In the fast-paced world of digital transformation, it's crucial to have cutting-edge tools and savvy partners to stay ahead of the game.

Microsoft Copilot does exactly that,...


ChatGPT vs Microsoft Copilot for 365: How Do They Compare?

In our constantly evolving professional arsenal, choosing the perfect AI tool can make all the difference in maintaining a competitive edge. And while the world of artificial...


SharePoint vs. Google Drive: Which Should You Use?

In a digital-first business landscape, choosing the right document management platform is a decision that can influence the efficiency, collaboration, and overall success of...


Mastering Cyber Awareness: 4 Steps to Protect Your Business

These days, the data that powers your business also makes you a prime target for cyber threats.

Building a secure data infrastructure takes more than state-of-the-art tools...


How to Get the Most Out of Microsoft's AI Tools

Microsoft's AI tools are like your own personal army of productivity superheroes, ready to automate tasks, generate mind-blowing creative content, and unlock the secrets...


Why a Virtual CIO Could Be the Missing Piece in Your Business Strategy

Think about having a tech expert right at your fingertips without breaking the bank on a high-end salary and all those extra costs.

A Virtual CIO isn't just about tech...


Digital Transformation: How MSPs Provide the Ultimate Advantage

In an age where technology changes at the speed of light, keeping up isn't just an advantage—it's a necessity. But how do you juggle business operations while staying ahead...


Mastering Incident Response (Your Step-by-Step Playbook Guide)

As businesses and individuals alike leapfrog into newer technological terrains, the shadow of risk looms larger and more unpredictable. Now, more than ever, the ability to...


The Verdict on Data Security: Best Practices for Law Firms

Ever heard the phrase, "Loose lips sink ships?" Well, these days it's more like "Lax cybersecurity measures compromise entire law firms." 😲

No kidding! When it comes to data...


Safe Browsing: 10 Best Practices to Protect Your Digital Privacy

As more businesses shift towards digital platforms, our online presence and activities have become vital to our daily work routines. And with the ever-increasing rise in...


How to Choose the Right Microsoft Subscription for Your Business

Microsoft Office is widely recognized as one of the most popular productivity suites in the world, and it's easy to see why.

Businesses of all sizes have the opportunity to...


The Future is Now: 5 Steps to Jumpstart Your Digital Transformation

Digital transformation isn't just a buzzword. 

It's inevitable for businesses that want to remain relevant, innovative and maintain a competitive advantage in today's...


Decoding IT Support: A Closer Look at Remote and On-Site Services

Let's face it, in today's world, technology is the boss of any business, and it's crucial to have a dependable IT support system in place.

IT issues can arise at any moment,...


AI for Business: The Big Secret to Increased Profits and Performance

AI is like a personal assistant for businesses, freeing up valuable time so that people can focus on what really matters.

By automating tasks and streamlining processes, AI...


10 Cloud Migration Service Providers + Factors to Consider

Choosing the right migration service provider is critical to optimizing your budget and getting the most out of your cloud solutions. For example, some providers offer...