Technology Guidance for Business Leaders

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Margaret Concannon

Margaret Concannon
Margaret is the Content Marketing Manager at Ntiva, and has been a marketer for managed services providers since 2013.
5 Reasons Your IT Service Provider Should Have AI Expertise

In today's cutthroat market, staying competitive means staying ahead. It’s not just about keeping pace; it’s about setting the pace.

And when it comes to integrating AI into...


4 Key Ways AI is Boosting Mobile Cybersecurity in 2024

No doubt, society has become pretty dependent on cell phones and other mobile gadgets, especially in the business world.

But, let's face it, with great connectivity comes...


The Power of AI in Project Management Tools

Project management has come a long way from its paper-and-pen beginnings to the digital dashboards of today. But as our projects have gotten bigger and deadlines tighter,...


4 Reasons Your Company Needs An AI Policy in 2024

These days, there's a buzzing question on every business leader's mind: "Should we jump on the AI bandwagon and draft an AI policy?"

Well, the short answer is a big, bold ...


The Risks of Outgrowing Your IT Infrastructure: What You Need to Know

Nowadays, the backbone of any thriving business lies in its IT infrastructure.

This complex maze of technology, encompassing network hardware and software systems, data...


The 7 Mobile Device Security Best Practices You Should Know for 2024

Three years after the beginning of a global pandemic, one thing is for sure: remote work is here to stay. 

Remote work (by definition) could be working from home, it could be...


Microsoft Copilot: The Ultimate Guide to the Wide World of AI

In the fast-paced world of digital transformation, it's crucial to have cutting-edge tools and savvy partners to stay ahead of the game.

Microsoft Copilot does exactly that,...


ChatGPT vs Microsoft Copilot for 365: How Do They Compare?

In our constantly evolving professional arsenal, choosing the perfect AI tool can make all the difference in maintaining a competitive edge. And while the world of artificial...


SharePoint vs. Google Drive: Which Should You Use?

In a digital-first business landscape, choosing the right document management platform is a decision that can influence the efficiency, collaboration, and overall success of...


Mastering Cyber Awareness: 4 Steps to Protect Your Business

These days, the data that powers your business also makes you a prime target for cyber threats.

Building a secure data infrastructure takes more than state-of-the-art tools...


How to Get the Most Out of Microsoft's AI Tools

Microsoft's AI tools are like your own personal army of productivity superheroes, ready to automate tasks, generate mind-blowing creative content, and unlock the secrets...


Why a Virtual CIO Could Be the Missing Piece in Your Business Strategy

Think about having a tech expert right at your fingertips without breaking the bank on a high-end salary and all those extra costs.

A Virtual CIO isn't just about tech...


Digital Transformation: How MSPs Provide the Ultimate Advantage

In an age where technology changes at the speed of light, keeping up isn't just an advantage—it's a necessity. But how do you juggle business operations while staying ahead...


Mastering Incident Response (Your Step-by-Step Playbook Guide)

As businesses and individuals alike leapfrog into newer technological terrains, the shadow of risk looms larger and more unpredictable. Now, more than ever, the ability to...


The Verdict on Data Security: Best Practices for Law Firms

Ever heard the phrase, "Loose lips sink ships?" Well, these days it's more like "Lax cybersecurity measures compromise entire law firms." 😲

No kidding! When it comes to data...


Safe Browsing: 10 Best Practices to Protect Your Digital Privacy

As more businesses shift towards digital platforms, our online presence and activities have become vital to our daily work routines. And with the ever-increasing rise in...


How to Choose the Right Microsoft Subscription for Your Business

Microsoft Office is widely recognized as one of the most popular productivity suites in the world, and it's easy to see why.

Businesses of all sizes have the opportunity to...


The Future is Now: 5 Steps to Jumpstart Your Digital Transformation

Digital transformation isn't just a buzzword. 

It's inevitable for businesses that want to remain relevant, innovative and maintain a competitive advantage in today's...


Decoding IT Support: A Closer Look at Remote and On-Site Services

Let's face it, in today's world, technology is the boss of any business, and it's crucial to have a dependable IT support system in place.

IT issues can arise at any moment,...


AI for Business: The Big Secret to Increased Profits and Performance

AI is like a personal assistant for businesses, freeing up valuable time so that people can focus on what really matters.

By automating tasks and streamlining processes, AI...


Here's Everything Your Nonprofit Needs To Know About Cybersecurity

In today's world, cybersecurity is like a superhero - it's needed more than ever.

To keep the analogy going...cyberattacks are like supervillains, targeting organizations of...


10 Cloud Migration Service Providers + Factors to Consider

Choosing the right migration service provider is critical to optimizing your budget and getting the most out of your cloud solutions. For example, some providers offer...


Managed IT Services Cost: Hidden Expenses, Value for Cost, and More

When asking how much managed IT services cost, the most common first response is, “It depends”. It depends on: 


Why Your Business Should Use A Managed Services Provider

When businesses want to outsource a process, they consider various factors, including evaluating potential providers, their team of experts, and cost-effectiveness.

These...


Service Desk vs. Help Desk: What’s The Difference?

The world of IT support can be filled with confusing terminologies, and two commonly misunderstood terms are "Help Desk" and "Service Desk." Understanding the differences...


Where to Find Responsive Outsourced IT Support in Chicago

Many businesses in Chicago are unhappy with their current outsourced IT support because of slow response times, solutions that break soon after they’re implemented, or an...


Cloud Adoption: The Key to Achieving Manufacturing Business Goals

In today's ever-changing business landscape, manufacturing companies are always seeking innovative solutions to stay ahead of the curve and meet their business objectives.

...


How to Choose Virtual CISO (vCISO) Services: In-depth Guide

Virtual CISO services (also called fractional CISO services) are a cost-effective way for small to midsize businesses to get the benefit of strategic IT guidance and...


SaaS Sprawl: How to Control Your Organization's Third Party Apps

SaaS tools are often hailed as a savior of the workplace, delivering an array of capabilities, efficiencies, and flexibility. But the sudden implementation of remote work...


IT Support for Law Firms: Increase Billable Hours with Ntiva

Many law firms get frustrated with their IT partners because there’s too much downtime and response times are slow. While resolving issues quickly is a critical piece of good...


An In-depth Guide to Azure Managed Service Providers

When set up (and supported) correctly, Microsoft Azure can help you cut costs, streamline workflows, support remote workers, and much more. 


10 Top IT Outsourcing Firms in 2023 (How to Choose)

With hundreds of IT outsourcing firms (also called managed IT service providers) to choose from, it can be difficult to narrow down your options and choose the right one for...


Managed IT Services Near You: Local Support Across the U.S.

Many companies look for a local managed IT service provider (MSP) so that they can: 


How To Improve The Efficiency of Your IT Systems (And Keep Costs Down!)

Chances are, your business is always looking for ways to improve the efficiency of your IT systems and reduce overall costs. Who isn't looking to improve performance and ...


Certified Apple Managed Service Provider for Business: Ntiva

Many IT support companies that claim to support Apple devices fall short in two key ways:


Managed IT Services NYC: 2023 Guide

So many IT companies offer support in New York City and the tri-state area that it can be hard to know which provider you can truly rely on. Plus, not all companies offer...


IT Management Services That Ensure Your Tech Stack Runs Smoothly

 Are you in control of your technology stack, or is it controlling you?

Keeping your tech stack running smoothly is essential to the success of your business. It frees your...


6 IT Support Companies in the U.S. (New York, Chicago, and More)

Most IT support companies offer a similar set of services: 


How to Compare Help Desk Managed Services (& See Ours)

Most managed IT help desk services sound the same on the surface, however, they’re not all created equal. To help you differentiate between services and find the right...


Co-managed IT Services: An In-depth Review of Ntiva (+ FAQs)

Co-managed IT services let you outsource tasks that your internal team doesn’t have the time or expertise to manage. Rather than replace your internal IT team, co-managed...


24/7 IT Support Services: An In-Depth Review of Ntiva

Many managed IT service providers offer a 24/7 help desk, but the customer experience from one company to another can vary greatly, despite outward similarity in services....


Remote IT Support Services: 5 Factors to Evaluate an MSP

Remote IT support services offered by a managed service provider (MSP) provides expert IT support to your employees across multiple locations, without having to maintain an...


How to Work with A vCIO to Produce Game-Changing Results

IT budget planning for 2023 is underway. But many business leaders are having a bit of a math problem! Hiring much-needed additional headcount is not on the table for many...