Managed IT Services and Support
Count on responsive support, proactive protection, and the full strength of our expert team to keep your business moving forward.
Service Overview
Smarter IT Support That Feels Small, Delivers Big
From 24/7 help desk support to strategic IT consulting, cybersecurity, cloud and AI solutions, Ntiva's managed IT services deliver the cutting-edge services you need to cut downtime, stay secure, and scale with confidence. We combine the reach and resources of a national provider with the personalized service of local teams who know your business and community. Whether you need round-the-clock coverage, on-site expertise, or executive-level IT guidance, you get fast, informed support with the full strength of Ntiva behind it.
How We Help
IT Service Management That Solves Problems Before They Start
Technology should move your business forward, not hold it back. Our service delivery model gives you the best of both worlds: local technicians that take ownership of your IT environment, know your systems and priorities, and yet are backed by the expertise, tools, and resources of a national team. Knowing your business down to the last detail helps provide unparalleled strategic support around the clock.
Capabilities
What Sets Ntiva Apart for IT Managed Services
Your IT partner should bring specialized capabilities that drive measurable results. Ntiva's managed IT services combine deep expertise, advanced tools, and proven processes to keep your technology aligned with your business. We are also organized into "market pods" which focus on a dedicated group of clients. This means you get a consistent team of techs and engineers that know YOU and your business, providing faster and more consistent service - backed by Ntiva's national scale and expertise.
Pod-Based Service Delivery
Dedicated IT Advisor
Integrated Security in Every Service
Advanced Monitoring & Management Platforms
Cloud Migration & Optimization Expertise
Specialized Services & Custom Development
What Sets Ntiva Apart
Proven Results. Trusted by Businesses Nationwide.
Our clients count on us for more than quick fixes. They stay with us because we deliver measurable improvements in response times, security, and growth. Every business we serve benefits from the combined experience of hundreds of IT professionals across the country, all working with one goal in mind: keeping your technology a step ahead of your needs.
Featured Client Spotlight
How KVS Title Became Safer and More Productive with Outsourced IT
When title insurance firm KVS Title struggled with recurring technical issues that hurt productivity, they turned to Ntiva for outsourced IT support. With a reliable help desk, proactive monitoring, and on-site expertise, Ntiva's Managed IT Services improved system stability, reduced downtime, and freed their team to focus on clients instead of technology problems.
“When we were looking for an IT partner, we didn’t want another vendor—we wanted someone who would really get to know us. Ntiva came in, sat down with our team, understood how our company works, and built a solution that actually fit our needs.”
Alec Cook
Owner
“When our IT manager left, I suddenly found myself running everything—CRM, infrastructure, security, support—and I couldn’t do it alone. Ntiva became the partner I could rely on to keep things running smoothly 24/7.”
Calvin Morgan
Director of IT and Business Intelligence
“When we expanded from a small startup space to a large makerspace with 50 staff and over 150 programming laptops, I knew I needed real IT support. Ntiva gave me the partnership and peace of mind I didn’t have before.”
Megan Shpak
Senior Manager of Operations
“Before Ntiva, I was managing all of our IT myself and pulling consultants off billable work to help me. That’s when I realized I was literally taking money out of my own pocket by not having the right IT partner.”
Leonel Cortes
Managing Partner
“Before we started working with Ntiva, a ransomware attack shut us down for a week and cost us over $200,000. Since partnering with them, we’ve become far more secure and proactive instead of reactive.”
Ross Grande
Owner
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Proactive & Agile Approach
Our tailored approach and flexible pricing means you only pay for what you need, when you need it.