ChatGPT vs Microsoft Copilot for 365: How Do They Compare?

By Margaret Concannon | December 12, 2023
Margaret is the Content Marketing Manager at Ntiva, and has been a marketer for managed services providers since 2013.

In our constantly evolving professional arsenal, choosing the perfect AI tool can make all the difference in maintaining a competitive edge. And while the world of artificial intelligence is evolving nearly daily, two giants stand out: ChatGPT and Microsoft Copilot.

These AI-powered large language models are not just technological marvels but reshaping how businesses operate, communicate, and innovate. But with great power comes the big question:

Which one is right for your business needs?

Stay tuned as we explore the unique capabilities, distinct differences, and how to make the perfect choice for your specific business context. Let's unlock the potential of AI together.😊

ChatGPT vs Microsoft Copilot 365: What is ChatGPT?

what is chatgptChatGPT, the brainchild of OpenAI, is a genius when it comes to Natural Language Processing (NLP). It understands your queries and remarks like a seasoned pro, effortlessly generating text that sounds just like a human. Drafting emails, answering user questions, and lending a hand in creative writing are all in its repertoire. Its vast knowledge spans various subjects, from sports to science. This tool isn't just any old artificial intelligence (AI); it's a game-changer for businesses looking to gain an edge.

A Quick Snapshot of ChatGPT:

  • Born from Innovation: ChatGPT is derived from the powerful GPT series and meticulously fine-tuned to comprehend and replicate human-like conversations. It's akin to having a language virtuoso right at your fingertips!
  • The Power of Language Mastery: Trained on a vast trove of internet text, ChatGPT isn't just smart; it's like a walking encyclopedia that talks back. Whether it's crafting emails, generating reports, or spinning creative content, it does so with a distinctly human flair.
  • Adaptable and Ever-Evolving: Customizable to your business needs, ChatGPT keeps learning and evolving, ensuring it stays on top of its game.

Why Businesses Love ChatGPT:

  • Customer Service Superstar: ChatGPT is the ultimate ally in enhancing customer experience, from handling FAQs to offering round-the-clock support.
  • Content Creation Wizard: Need snappy marketing copy or an insightful report? ChatGPT has got you covered.
  • Insightful Analyst: It sifts through mountains of text data, offering you nuggets of gold in the form of actionable insights. 

ChatGPT now comes in three distinct versions, catering to various user needs:

  1. ChatGPT Free Version: This variant is available at no cost, primarily aimed at those who wish to explore and test ChatGPT's capabilities. Users can easily create an account to start interacting with ChatGPT. It's important to note that the free version has certain limitations in performance and does not have internet browsing capabilities.

  2. ChatGPT Plus: For users seeking enhanced performance, OpenAI offers the ChatGPT Plus subscription at a monthly fee of $20. This premium version provides subscribers with priority access to new features and to OpenAI's latest and most sophisticated GPT models, ensuring quicker response times and access to exclusive features not available in the free version.

  3. ChatGPT Enterprise: Tailored for business and corporate use, the ChatGPT Enterprise edition builds upon the Plus version. It includes all the perks of ChatGPT Plus, along with additional features like an administrative console for better control, integration options with OpenAI’s APIs, and enhanced privacy and security measures suitable for enterprise-level requirements

In short, ChatGPT isn't just a tool; it's your business's next secret weapon in AI communication.

CTA-Ai for Business

Microsoft Copilot 365 vs ChatGPT: What is Microsoft Copilot 365?


Unlike ChatGPT, Microsoft Copilot 365 effortlessly integrates with and operates within Microsoft apps, leveraging the robust capabilities of the Microsoft search engine for information retrieval and the Microsoft graph for context and relationship data.

What's more, Copilot 365 respects the unique access permissions of each user, ensuring that it generates prompts based on the information you have exclusive access to. This uber-useful feature protects customers from copyright infringement lawsuits (a major concern for OpenAI) and provides an additional layer of defense against accusations of plagiarism or intellectual property theft, making it easier to safeguard your reputation.

The Core of Microsoft Copilot 365: 

  • Seamless Integration: Imagine an AI that fluently converses with your Office suite - from Word and Excel to PowerPoint and Outlook. Microsoft Copilot 365 is seamlessly integrated, bringing AI-powered efficiency right where you need it.
  • AI-powered Productivity: Using advanced algorithms, Copilot understands your work context, offering suggestions, drafting documents, and automating repetitive tasks. It's like having a personal AI assistant who knows your work style inside out.
  • Effortless Document Creation: Draft emails, reports, or presentations in a snap. Copilot turns your ideas into polished content, saving you time and creative energy.
  • Data Analysis Made Easy: Struggle with Excel? Copilot transforms complex data into insightful, easy-to-understand charts and summaries.
  • Streamlined Workflow: It’s not just about doing tasks; it's about doing them smarter. Copilot helps you manage your calendar, organize meetings, and stay on top of your to-do list with proactive suggestions.

Why Microsoft Copilot 365 is a Game-Changer for Businesses:

Enhanced Efficiency: Reduce the time spent on routine tasks, allowing your team to focus on strategic, high-value activities.

Improved Accuracy: Less room for human error means higher-quality output in your business documents and communications.

Customized User Experience: Adapts to individual working styles and preferences, making it a versatile tool for a diverse workforce.

FYI: Microsoft Copilot can be accessed as an additional feature for current Microsoft 365 subscribers, priced at $30 per month for each user. In contrast, Bing Chat Enterprise is offered at no extra charge for those already using Microsoft 365's E3, E5, Business Premium, and Business Standard plans.

ChatGPT vs Microsoft Copilot 365: What Makes Them Different?

Despite their similarities, Copilot and ChatGPT have distinct roles to play in the business world.

ChatGPT is like a Swiss Army knife, versatile enough to handle a wide range of applications. On the other hand, Copilot is the perfect sidekick for Microsoft Teams and Viva experiences, enhancing their functionality in remarkable ways. It's important to note that while Copilot is a game-changer, it's not here to replace human assistants. Instead, it works hand in hand with them, amplifying their capabilities.

Curious? Let's dive deeper into the unique features that set these powerhouse tools apart.

v 2 Comparison Chart ChatGPTCopilot

Choosing the Right Tool: ChatGPT vs. Microsoft Copilot 365

Ultimately, determining whether to choose ChatGPT or Microsoft Copilot 365 depends on your distinct business requirements and operational context. Each tool has its own set of advantages, catering to different aspects of business functionality.

  • Assess Your Core Needs: If you require versatile language processing for tasks such as content creation, customer service, and data interpretation, ChatGPT is the perfect choice. Its remarkable ability to handle a wide range of language-based tasks makes it an invaluable asset for diverse applications.
  • Assess Your Ecosystem: If your business is heavily integrated with Microsoft 365, Copilot 365 provides a seamless and enhanced interaction to optimize your team's experiences with tools like Microsoft Teams, Excel, or Outlook. It's particularly effective in streamlining productivity and maximizing the benefits of these applications.
  • Consider the User Experience: ChatGPT's versatile approach to language tasks makes it user-friendly for a wide range of individuals, while Copilot 365's specialized functionality within the Microsoft suite is perfect for those who are already familiar and comfortable in that environment.
  • Future-Proofing Your Business: Both tools represent the cutting edge of AI technology. Consider your current needs and how each tool might evolve to meet future challenges and opportunities in your industry.

Ultimately, the decision isn't about choosing the 'better' tool but selecting the one that aligns best with your business objectives and workflow requirements.

Whether you go with ChatGPT's incredible versatility in handling language tasks or Microsoft Copilot 365's specialized functionality within the Microsoft ecosystem, rest assured that you'll be empowering your team, streamlining operations, and positioning your business for success in a world increasingly integrated with AI.

Here at Ntiva, our team of experts is here to guide you in choosing the AI tools that will propel your business forward in the new year. Get in touch with us to learn more and make the right decision. 😊

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Tags: Cloud IT, Digital Transformation