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Managed Microsoft 365 Services

Dedicated Support for Improved Productivity

Fully Managed Office 365 Business Support

As both a Microsoft Gold Partner and a Microsoft Cloud Solution Provider (CSP), Ntiva is able to offer a robust suite of Microsoft 365 solutions to your organization. These solutions are designed to boost productivity, improve workflows, and streamline your operations.

We take a tailored approach with our clients, and will help you select, deploy, and manage your Microsoft 365 platform so that you can focus on your core business functions.

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Contents:

Why Choose Ntiva to Manage Microsoft 365?

24/7 Support

24/7 Support

Ntiva provides your business with end-to-end support for Microsoft 365 solutions.
Better Cybersecurity

Better Cybersecurity

We’ll help your business use Microsoft 365 to maximize your information security.
Customized Implementation

Customized Implementation

Our discovery process ensures your company’s top priorities are addressed through implementation.

What Are Microsoft 365 Managed Services?

When you choose Ntiva for Microsoft 365 managed services, you get the support of a dedicated team of experts to manage your needs. That includes creating groups, securing email with updated spam filters, permissions governance, removing or adding new users, password reset requests, and much more. Your users get the support they need, and your team can stay focused on their key business priorities.

 

Dedicated Support Team

Microsoft 365 Managed Service Benefits

Working with a managed service provider gives your organization access to a full spectrum of IT services and support. Our team of experts is always on hand to help your organization get the most from Microsoft 365. Here are just a few of the major benefits you’ll enjoy.

Lower IT Costs

1. Lower IT Costs

Hiring and retaining an in-house IT department can be an expensive proposition for any organization. When you work with Ntiva, it can dramatically reduce your costs.

More Efficient Operations

2. More Efficient Operations

As your organization grows, your in-house IT team might not be able to keep up. Outsourcing with Ntiva is a great way to ensure your IT services scale as you grow.

Better Allocation of Resources

3. Better Allocation of Resources

When you let Ntiva handle managing your Microsoft 365 services, your in-house IT team can be used more effectively in the areas where they’re most skilled.

Always Stay Up to Date

4. Always Stay Up-to-Date

An in-house team has to be constantly trained to stay up to date on Microsoft 365. When you work with Ntiva, you get experts who are always keeping up with the latest developments.

More Consistent Fee Structure

5. More Consistent Fee Structure

Managed services are billed on a fixed monthly basis. That helps prevent any budget surprises, and allows you to plan ahead with confidence.

More Focus on Growth Opportunities

6. More Focus on Growth Opportunities

When you let Ntiva take care of your support for Microsoft 365, your team can focus on business priorities and new opportunities for growth.
 

Ntiva's Office 365 IT Services

Microsoft 365 can be an incredibly powerful tool — but far too few organizations use it effectively. Ntiva helps companies implement and deploy this solution in a way that makes sense for their business. We also provide 24/7 support to ensure users never get stuck.

What makes Microsoft 365 the ideal solution for your business? Here are just a few of its main advantages.

File Security and Storage

File Security and Storage

With OneDrive, your team can safely store, manage, and share files from anywhere.
Permission Management

Permission Management

The permission management system makes it easy to store company documents in SharePoint, then securely share these files with your team.
Better Collaboration

Better Collaboration

Microsoft 365 is designed to support collaboration. Your team can host online meetings, collaborate on Word, Excel, and PowerPoint files in real time, and connect in Microsoft Teams.
Robust Data Protection

Robust Data Protection

The built-in security features of Microsoft 365 ensures your company’s critical data stays protected and safe.

Microsoft 365 Productivity and Collaboration Tools

Microsoft 365 is the most complete and secure cloud productivity and collaboration solution on the market today.

Integrated tools such as Teams, SharePoint, and OneDrive, along with Microsoft 365 Business Voice and built-in security features mean your employees can efficiently and securely collaborate across the organization, from anywhere and on any device.

However, many companies invest in Microsoft 365, migrate their email, and then only dabble with a few of the other applications on an as-needed basis, without understanding or taking advantage of the power of the full platform.

If you’re confused by the diversity of Microsoft 365 applications and need help in selecting and utilizing the optimal set of apps for your business, we can help!

Learn more about these commonly used Microsoft 365 apps below:

Azure is a cloud platform from Microsoft that helps you solve today’s challenges—while creating the future. With Azure, you build, run, and manage applications across multiple clouds, on-premises and at the edge – all with the tools and frameworks of your choice. Let Ntiva help you with products and cloud services from Microsoft that are designed to help you bring new solutions to life.

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Organizations use Microsoft SharePoint to create intranets. With SharePoint, you create a secure place to store, organize, share, and access information from any device. All you need is a web browser. Ntiva's Microsoft experts can help you deploy SharePoint to share and manage content, knowledge, and applications so you can empower teamwork, quickly find information, and seamlessly collaborate across your organization.

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With OneDrive, your employees can access, share and collaborate on files from anywhere, on any device. OneDrive helps your organization deliver a seamless file-sharing experience that enhances collaboration with inside teams and outside consultants, all while maintaining robust security. 

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With Microsoft Teams, your employees can chat, talk, meet and collaborate from anywhere on any device. Whether your workers are working from home, working from the office, or a hybrid of the two, Microsoft Teams helps you ensure workers are communicating and collaborating effectively. Ntiva's Microsoft experts can help you deploy Teams so your teams stay connected, get organized, and accomplish more together.

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Are you ready to modernize your communications? Let us help you with a solution that is made for businesses like yours. As an all-in-one platform, Microsoft 365 Teams Phone integrates seamlessly with the Office products you already use, such as Outlook, to enable true unified communication.

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What is the Pricing for Managed Microsoft 365 Support?

Ntiva offers two signature support plans, beginning at $84/month per user for our Complete plan. For companies with more advanced security requirements, we offer a Compliance plan at $99/per month per user.

This pricing is based on an assumption of 125 users. Both plans include core IT services such as unlimited remote support, backup and disaster recovery, managed workstations, and more. They also include cybersecurity services like managed endpoint detection and response, enhanced email security, spam filtering, and more. Customers on a Compliance plan will also enjoy additional cybersecurity services for industries with advanced compliance requirements.

Learn more about our plans and the services each one entails.

How Does Microsoft 365 Support Work?

Ntiva’s managed services includes support for Microsoft 365, based on the unique needs of your company. Through our discovery process, we’ll learn about your challenges, your operational goals, and the needs of your organization. This information then informs our approach, as we implement and deploy Microsoft 365 in a way that aligns with your needs.

To ensure we deliver an excellent customer service experience from day one, we also conduct a four-phase onboarding process for new Ntiva clients. This process allows us to collect the vital information and knowledge we need to help prepare your business for success.

 

Ntiva is a Microsoft Gold Partner

As a recognized Microsoft Gold Partner, you can count on Ntiva to provide the highest level of customer service and support when it comes to Microsoft 365. Work with us to get the most from your team and achieve your organizational objectives.

Office 365 Support Services Case Study

bryles-research-logo“Bryles Research has been working with Ntiva for more than 11 years. They’ve been proactive. Anytime I’ve had any kind of issue, they’ve been very good about addressing it. We are very happy with Ntiva's ability to provide strategic advice beyond tactical break-fix service."

— Scott Bryles, CEO, Bryles Research

Read the full case study here.

Learn More About Microsoft 365 Managed Services

Ntiva provides extensive nationwide services, a wide range of industry expertise, and a comprehensive suite of services.

See how Managed IT Services can help your business and the services Ntiva can provide.
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