Bryles Research is in the data business, but it had a data problem. The company specializes in qualitative market research, product testing and large-scale taste testing for global food and beverage brands. Founded in 1969 and headquartered in Mokena, IL, the firm has just under one hundred employees in three offices across the U.S.
The challenge that Bryles Research faced was in accessing and sharing files. Over 100 employees spread across multiple states were accessing their files and data by connecting to an on-premises Remote Desktop Server in Illinois. This was an inadequate system because it prevented real-time collaboration. Only one user could access a file at a time—a major hindrance to productivity.
Then there were problems with travel and devices. Employees who were on the road had a difficult time accessing files on the Remote Desktop Server from remote locations. Plus, the Remote Desktop Server software did not make all files accessible on all the devices that staff used (desktops, laptops, tablets, phones).
Finally, Bryles Research had a data control challenge because staff were downloading files from the Remote Desktop Server and saving them on local machines – without ever backing them up. Multiple versions of the same file were being saved in multiple places, creating data sprawl and limiting the organization’s capabilities in the event of a data loss.
Bryles Research asked Ntiva, its Managed Service Provider since 2010, to find a solution. Ntiva’s Professional Services team conducted an analysis to determine the needs of the company, map their current file structure framework and review the current users, security groups and access permissions.
Ntiva then migrated the company’s files from their on-premises Remote Desktop Server to SharePoint Online. This involved building out and configuring the SharePoint Online Framework, including all necessary site collections, document libraries, security groups and user access permissions for designated users, while also configuring OneDrive on employee devices. It also involved migrating more than 1 million files.
Ntiva also trained the company’s administrators, teaching them how to maintain their new file structure in SharePoint, and how to help their end users access, save, organize, and share files in ways that meet company policies and best practices for data privacy and security.
Bryles Research employees can now access any file at any time on any device from anywhere in the world. As a result, employee productivity and efficiency have increased exponentially. Collaboration has increased, too, and all files are now backed up automatically to the cloud.
The company couldn’t be happier to have partnered with Ntiva to deploy this solution.
“Bryles Research has been working with Ntiva for more than 11 years,” says Scott Bryles, CEO. “They’ve been proactive. Anytime I’ve had any kind of issue, they’ve been very good about addressing it. We are very happy with Ntiva and have no complaints.”