Our Signature Support Package is designed to deliver all the essential IT services that are necessary to keep your entire network stable and secure at an affordable rate.
This includes everything from 24/7 help desk, proactive network monitoring and systems maintenance, on site support when needed and more.
We begin with a comprehensive audit of your IT environment and create a custom plan that works best for you!
Read on to find out more, or download our Solution Guide to get additional details on our wide range of IT services.
Let us find your IT problems before they find you, with our proactive remote monitoring and management services. Our 24/7 monitoring systems alert us to any potential issues, allowing us to catch and remedy problems before they impact your environment.
In addition, automatic patches and software updates including antivirus protection will be made to all your servers and network elements, ensuring you’re up-to-date and protected against known security threats.
Effective network and systems monitoring and management gives you the peace of mind you need, knowing your entire IT environment is being proactively controlled.
Desktops and servers are the critical tools you and your staff rely on to get the daily job done. When a server or desktop goes down, productivity not only comes to a halt, but often trickles down to other team members.
We can help you avoid costly downtime by proactively monitoring your servers, as well as automatically patching and updating all desktop and server software, including antivirus and antispam protection.
We can also cost-effectively procure and set up systems for your new hires, keeping track of licenses and users across the organization—so you don’t have to.
Our unlimited and local help desk provides you with direct access to our technical experts, all fully qualified system administrators who can troubleshoot and solve problems immediately.
When issues can't be solved remotely, our quick response field team is ready to go on-site and help with any challenges that occur in your location.
We can also tackle any special projects you may be considering - be sure and check out our Strategic IT Consulting offer to learn more!
It’s more important than ever to safeguard your business from crippling downtime with a solid data security plan.
The risk of losing data from server failures, natural disasters, and especially security breaches has never been higher.
We’ll work closely with you to design a plan that is suitable for your needs, from local backup to comprehensive and highly secure Backup and Disaster Recovery (BDR) solutions.
Want to learn more? Take a look at our BDR e-book to get the full scoop!
An important benefit that is often overlooked is our bulk purchasing ability for both software and hardware, which means we can pass equipment at cost on to our clients.
We also participate in many manufacturer’s special pricing programs for nonprofit organizations, so be sure to ask us about the possibilities.