What Are Managed IT Services?
By Ntiva Editorial Team on Oct 21, 2015

What Are Managed IT Services?

Managed IT services involve the proactive handling of IT assets. The asset will typically be managed by Managed Service Providers (MSPs). They manage IT assets for their customer, and unlike reactive IT programs which have been around for years, MSPs are a more recent development. MSPs have become popular with both small and large enterprises due to their cost effectiveness and efficiency.

Why Managed Services are Beneficial

Technology is changing rapidly, and many businesses are finding it challenging to adapt to cutting edge technologies such as cloud storage or video conferencing, while simultaneously reducing their costs and remaining within their budget. Managed services have become the preferred solution for adapting to newer technologies with ease while also managing costs.

Managed services are capable of scaling a business in a manner that was extremely difficult and expensive to perform in the past. The reason for this is because the necessity for onsite infrastructure has been reduced. In the past, these services required power facilities for the backup of data and for disaster recovery, as well as cooling units and large amounts of space.

Key Service Features from MSPs

MSPs are comprised of a number of features which make them distinct. They will offer an NOC, or Network Operation Center, and they will also offer a help desk for clients. Additionally, MSPs are capable of remotely assessing and handling most of a customer’s IT assets. These solutions will all be provided with a billing system that is predictable, which gives the customer both reassurance and accuracy regarding their information technology expenses.

While MSPs may seem generic and standardized to some, there are many variations which can offer customized services for clients. Some common examples of MSP solutions involve cloud storage, server maintenance, hosting, cyber security and management for mobile devices. When clients need to design their approach, or implement newer infrastructure into their environments, quality MSPs will offer the capabilities they need.

Managed Services for Vertical Markets

In addition to the variety of services that MSPs cover, they are also compatible with numerous vertical markets. Some examples of these vertical markets include financial and legal services, as well as healthcare. Managed services are sought after in all of these industries, and more.

Managed Services Gives You Access to Top IT Talent Pool & Resources

Quality MSPs will provide you access to a pool of personnel, knowledge and technology which is used to run the networks of large, multi-million dollar enterprises. The services will be managed, assessed and maintained 24/7 by teams and systems which work together seamlessly. When it comes to data, there can be so many diverse demands that the efficient handling of the data environment can be challenging for IT departments.

It is for this reason that many providers emphasize high end solutions for data management, which encompasses archiving, and storage, as well as disaster backup and recovery. Because the technology involved with data has become advanced, MSPs can offer newer solutions that give enterprises an edge. If you are ready to learn what managed IT services can do for your business, talk to us at Ntiva.