Mark Wasser
Plain Old Telephony Service (POTS) - the traditional copper wire network that has been around since the 1880s - is no longer going to be supported by the major phone carriers...
Laptops, webcams, email access on every device in the house...we're all prepared for another year of remote work, right?! Not quite! Business phone systems are easily the...
Traditional business phone systems, such as the on-premises PBX, existed largely in isolation from IT systems. But the worlds of telecom and IT have converged!
Data is the lifeblood of business. Structured or unstructured, qualitative or quantitative, a business’s data comprises one of its most valuable...
Most modern organizations are leveraging artificial intelligence in some capacity. But AI isn’t just one tool—there are countless programs currently...
AI is now part of everyday business. It powers customer support, speeds up decision-making, and changes how teams work. But without clear rules, it...