Purchasing a new business phone system can affect your business for years to come, and there are many solutions for you to chose from.
We can help guide you through the selection, implementation and management of IP telephony (VoIP) and Unified Communications solutions from top vendors, offering you unbiased advice and ongoing support.
As the world of IT and telephony converge, we are proud to be a single source that you can turn to for all the core business technology you need to ensure business growth!
We work with a wide range of the top communications vendors to give you a choice of the best business phone systems. We can provide you with an in-depth consultation to help you determine which telephony solution is best for you, and provide installation, optimization and ongoing management of your chosen service.
UC is typically defined as cloud-based telephony that integrates with other business applications such as instant messaging, presence information, video chat, desktop sharing, online collaboration, mobility features and more. Our experts can help customize the right UC solution to fit your needs, creating a more productive environment for both you and your customers.
Delivering a great customer experience is top priority for most organizations, but the responsibility of managing it can be very complex. Voice-based call centers still play a strong role for most businesses, but your customers are increasingly looking for other modes as well, such as messaging, web chat and email. We can guide you through the choices, from simple IVR and queuing for small support teams, to enterprise-grade solutions for larger operations.
There are thousands of IT shops in every major city, but most are too small to have the scale and resources to deliver the advanced services that are required today.
Ntiva is one of the few IT service providers who has the depth and breadth of tech talent to meet all those needs, offering a wide range of services supported by a deep bench of technical experts.
If you’re looking for an IT services provider that can be your single source for all of your business technology, from telephony services to managed IT to cyber security and more, you’ve come to the right place!