SERVICE OVERVIEW
What is Co-Managed IT Support?
Co-managed IT support is a flexible partnership between your internal IT staff and an external provider. Co-managed IT services give you the best of both worlds: your team’s deep business knowledge and our tools, expertise, and scalability. You stay in control. We step in where needed.
Benefits of Co-Managed IT Services
Why Teams Like Yours Choose Co-Managed IT Solutions
Co-managed IT services are more than just an outsourced help desk or a back-up service - they represent a true partnership. Whether you need extra hands, niche expertise, or strategic support, the right co-managed IT support model fills the gaps without stepping on toes. It’s the flexibility your internal team needs to deliver more, faster.
How We Integrate with Your Internal Team
Our co-managed IT approach is built to complement your in-house expertise, not compete with it. We embed our team into your environment, tools, and workflows to create a seamless, productive partnership.
Define the Partnership
We align on scope, responsibilities, and escalation paths.
Integrate Seamlessly
We work in your tools and meet your team where they are.
Scale with You
Support adjusts as your environment and needs evolve.
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Featured Client Spotlight
Stanbrick Dental Group’s Co-Managed IT Success
With nine practices and a lean internal IT team, Stanbrick Dental turned to Ntiva for help scaling operations, improving resilience, and securing patient data. Ntiva delivered everything from multi-factor authentication and data recovery to connectivity improvements, allowing Stanbrick to grow without sacrificing security or service.
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Proactive & Agile Approach
Our tailored approach and flexible pricing means you only pay for what you need, when you need it.