THE SOLUTION
Enterprise-Level Management … And a Part of the Team
Ntiva provided the client's IT team with access to enterprise-level management tools, including networking management software, inventory management, and ticket management.
Along with network management, Ntiva's security team implemented security protocols, including anti-virus, anti-malware, end-point security detection, multi-factor authentication (MFA), and ongoing employee security training.
In addition to establishing security protocols, Ntiva provided ongoing security training for IMI's staff members. A schedule was put into place for IMI and Ntiva teams to meet regularly to discuss IT strategy, budgeting, and short and long-term recommendations.