Ankura Consulting, a business advisory firm who provides a wide range of legal services, had a small IT team who were becoming overwhelmed.
As the firm continued to expand, they were concerned that their IT environment was not up to date and would not scale to meet their new business plans Most importantly, they were worried they weren't meeting industry regulations for secure data management, and weren't sure exactly what should be done.
They turned to Ntiva as an IT consultancy resource, as they felt that they didn't have the in-house expertise that was needed to make strategic technology and cyber security decisions.
It didn't take long for Ntiva to discover that most of their computers and servers were out of date, which posed a very serious security threat.
The first step was to migrate the firm to Microsoft Office 365, making sure all employees were using the exact same business software.
The next step was to propose a new network design to replace the outdated infrastructure, which was hindering performance and slowing employee productivity.
This included moving to a new cloud-based document and retrieval solution, one of many critical steps which was needed to comply with industry regulations.
Law firms must adhere to strict archival compliance standards for their highly confidential client information, mandated by both state and federal laws.
The new cloud-based virtual server solution would streamline their data storage and retrieval needs, and allow for unlimited scale as they grew. Many other cyber security solutions were put in place as well, making sure the firm was completely compliant.
The new network design helped the firm improve operational productivity and set the stage for continued growth. How to maintain and manage all new systems was carefully documented by Ntiva and handed off to the existing IT staff.
Moving to the cloud for document storage and retrieval ensured easy access to data from all offices, while upping security at the same time.
After the consulting engagement ended, the firm elected to hire Ntiva to continue to augment their existing IT staff, relieving them of routine duties that had been slipping behind, and working with them on strategic goals for the future.