New Complex Case Management Design Migrates Data to the Cloud and Eliminates Manual Processes
Ntiva worked with the client to build a customized, scalable, cloud based, solution that was able to migrate data from all EMR and EHR formats and systems for utilization management and denials. The design caters to all technical skill sets and removes manual processes. Payers now use a Complex Case Management integration channel to export data from their system, upload to Secure File Transfer Protocol (sftp), and the information is parsed categorically to all appropriate needs. The compliant system design is branded with BCBSIL logos, iconography, and user experience to ensure continuity across the board.