Managed IT Services and Support

Maintaining IT systems is a challenge for any business, especially with today’s fast changing technologies. Let us help you reduce both the cost and headache of trying to “do it yourself.”

Managed IT Services Video

Video: "The Importance of Managed IT Services"

IT Services | IT Support | Outsourced IT

Keeping up with IT is hard, but the opportunity to improve your productivity with new technology is substantial.

  • Do you have access to the level of IT expertise you require?
  • Are all your systems being proactively monitored and maintained with expert managed IT support?
  • Do you have a solid cybersecurity plan in place?

The business technology landscape has become much more complex, and partnering with a Managed Service Provider (MSP) is one of the best ways you can protect your critical business technology.

It's a fact that businesses who shift IT responsibilities to an MSP see a huge improvement in operational efficiencies, which includes significant cost savings. According to recent surveys, many businesses cut their IT budget by 25% or more by taking advantage of managed IT support from a trusted provider.

Ntiva, headquartered in the Washington DC area, offers you a wide range of managed IT services and support to ensure all your systems, operations and networks are running at peak performance - along with full access to our expert IT consultants who can offer you the personalized guidance your business requires.

Ntiva services the states of Maryland, Virginia and Washington DC including major cities such as Baltimore, Arlington, Alexandria, Bethesda, Frederick, Gaithersburg, Reston, Rockville, and Silver Spring.



Ntiva Signature Support Plan

Our Signature Support Plan is designed to deliver all the essential IT services that are necessary to keep your entire network stable and secure at an affordable rate.

This includes everything from 24/7 help desk, proactive network monitoring and systems maintenance, on site support when needed and more.

We begin with a comprehensive audit of your IT environment and create a custom plan that works best for you!

Read on to find out more, or download our Solution Guide to get additional details on our wide range of IT services.

Ntiva Signature Support Package

Network & Systems Monitoring

Let us find your IT problems before they find you, with our proactive remote monitoring and management services.  Our 24/7 monitoring systems alert us to any potential issues, allowing us to catch and remedy problems before they impact your environment.

In addition, automatic patches and software updates including antivirus protection will be made to all your servers and network elements, ensuring you’re up-to-date and protected against known security threats.

Effective network and systems monitoring and management gives you the peace of mind you need, knowing your entire IT environment is being proactively controlled.

 Network & Systems Monitoring

Desktop & Server Management

Desktops and servers are the critical tools you and your staff rely on to get the daily job done. When a server or desktop goes down, productivity not only comes to a halt, but often trickles down to other team members.

We can help you avoid costly downtime by proactively monitoring your servers, as well as automatically patching and updating all desktop and server software, including antivirus and antispam protection.

We can also cost-effectively procure and set up systems for your new hires, keeping track of licenses and users across the organization—so you don’t have to.

Desktop & Server Management

24-7-365 Service Desk & On-Site Support

Our unlimited and local help desk provides you with direct access to our technical experts, all fully qualified system administrators who can troubleshoot and solve problems immediately.

When issues can't be solved remotely, our quick response field team is ready to go on-site and help with any challenges that occur in your location.

We can also tackle any special projects you may be considering - be sure and check out our Strategic IT Consulting offer to learn more!

24/7 Help Desk & On-Site Support

Backup and Disaster Recovery

It’s more important than ever to safeguard your business from crippling downtime with a solid data security plan.

The risk of losing data from server failures, natural disasters, and especially security breaches has never been higher.

We’ll work closely with you to design a plan that is suitable for your needs, from local backup to comprehensive and highly secure Backup and Disaster Recovery (BDR) solutions.

Want to learn more? Take a look at our BDR e-book to get the full scoop!

Backup and Disaster Recovery

Equipment Procurement

An important benefit that is often overlooked is our bulk purchasing ability for both software and hardware, which means we can pass equipment at cost on to our clients.

We also participate in many manufacturer’s special pricing programs for nonprofit organizations, so be sure to ask us about the possibilities.

Equipment Procurement

Web Design & Development

Websites are powerful tools to market and promote your brand online, but they need to be designed with the end-user in mind.

Our websites are developed using responsive technology (viewable on mobile devices) that deliver outstanding user experience and all the capabilities you need in order to conduct business effectively online.

We have experience with all facets of website development, including eCommerce sites that are purpose-built to help you successfully sell your products or services on-line.


Find out more about our Managed IT Services


Other Ntiva Services

cloud services

Cloud Services

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IT security solutions

security Solutions

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Business Telephony

Business Telephony

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Strategic IT Consulting

Strategic IT Consulting

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