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Built on Trust. Driven by Growth.
It all started when our CEO Steven Freidkin was still in high school. What began as a few after-school tech fixes for friends and neighbors quickly grew into a word-of-mouth business...and a realization.
People didn’t just need IT support. They needed someone who could take the stress out of technology and make things "just work".
By the time Steven graduated, he had launched a full-blown IT services business built on a few simple beliefs: do good work, be honest when you mess up, and always, always follow through.
That mindset still drives us today.
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What Started Small Still Feels Personal
From a one-person startup to a national MSP, Ntiva’s growth has always been built on trust. In the early days, we earned referrals by doing great work and being easy to recommend. Clients stayed. New ones followed.
The growth that followed was driven by consistency — showing up, solving problems, and helping businesses grow with technology.
Today, with 700+ team members and thousands of clients across the U.S., Ntiva is recognized as a top U.S. MSP.
Over the years as Ntiva has scaled, our service delivery model has intentionally scaled with us. As we grew, we recognized that delivering the same level of personalized service that we started with, was a crucial part of who we are.
Our current model gives you the personalized attention of a local provider with the depth and scale of a national IT partner—so you get faster support, stronger relationships, and ultimately better results.
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More Than Tech. A Place to Grow.
Every company needs a "why." Ntiva exists to grow each other; our people, our clients, and our communities.
When a successful business grows, it in turn provides opportunities for everyone in the extended community.
This means helping employees grow their careers, giving clients the tools they need for a successful business, and investing in long term relationships in our local communities.
We believe growth is most meaningful when it’s shared. By staying true to our CORE values - Care, Ownership, Responsiveness, and Excellence -we strive to build something bigger than ourselves: a culture of continuous improvement, mutual support, and lasting impact.
24-TeamCards
Steven Freidkin
Chief Executive Officer
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Kelly Wolkimir
Chief People Officer
Mark Gilbreth
Chief Financial Officer
Kevin Doyle
Chief Client Officer
Tom Tighe
Chief Revenue Officer
Steve Banke
Chief Technology Officer
Kevin Cook
Chief Strategy Officer
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Chris Gibson
Market President
for Dental Service Organizations
Jeff Metcalf
Market President for
Kansas City and Denver Metro
Sean Killham
Market President for
Chicago Metro and Indiana
Jay Treadwell
Market President
for Government Contractors
Matt D'Ambrosio
Market President for
Washington DC Metro and New York Metro
Holly Lawrence
Market President for
Louisiana and Texas
Mark DiGregorio
Market President for Automotive Dealerships
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“With Ntiva, if there’s an IT challenge, it doesn’t derail our day. We call them, they fix it fast, and we stay productive—it’s that simple.”
Alec Cook
Owner
“Ntiva gave me something I didn’t have before—a real work-life balance. I can finally focus on strategic projects instead of being buried in day-to-day support tickets.”
Calvin Morgan
Director of IT and Business Intelligence
“The biggest difference with Ntiva is their flexibility. My husband works for a huge company where getting IT help is a nightmare—Ntiva, by contrast, is quick, responsive, and actually human.”
Megan Shpak
Senior Manager of Operations
“One night I accidentally wiped out my entire password vault and started panicking. I called Ntiva, and within 15 minutes they had me back up and running—saving me from a total disaster.”
Leonel Cortes
Managing Partner
“Now we’re operating with a clear IT roadmap instead of dealing with problems as they happen. Ntiva helps us see where we are, where we want to be, and how to close the gaps securely.”
Ross Grande
Owner
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