The Ntiva Team

Executive Leadership Team

The Ntiva Culture of Caring

Ntiva was officially founded in 2004 by CEO Steven Freidkin with only a handful of technicians. Over the years, we've grown both organically and through acquisition to well over 200 people across multiple states.

The company was originally founded on Steven's unwavering focus on providing the expertise, accountability and personal responsiveness that were lacking in the IT services industry. 

This focus continues today with our three core values - Response, Accuracy and Care - which are the top three items our clients care about!

Watch Steven and members of our team explain Ntiva's core values and how we differentiate ourselves from the rest of the MSP pack in this short video:


Learn More About the Ntiva Culture!

The Ntiva Difference - Our Core Values



The number one thing that most clients care about is response time. Read how we’ve changed from the typical help desk model to a round the clock Service Desk staffed with fully trained technicians, not call agents.



We’ve invested heavily in automation tools that keep our client’s core systems up and running, finding and fixing issues before they become real problems. Read more on how automation helps provide our clients with a better experience.



No one is perfect, and just like any business, mistakes are made. Our focus is on building long term relationships with our clients – learn how we’ve put systems in place to ensure our team provides the level of care that’s critical for sustained growth.

Click Here to Learn More

The Team in Action

  • best_buds
    Mark Wasser and Holly Dowden getting ready for the quarterly employee update.
  • CLA_2374
    Mackenzie Jackson killing it at Tough Mudder!
  • WVUP_job_fair
    Randy Mazzi and Josh Strahler at WVUP Career Fair
  • 4 with steven-1
    Joanna, Matt, Steven & Mackenzie enjoying Happy Hour
  • engineer help desk screen
    Our dedicated Service Desk team work around the clock!
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    Brandon, Rathi and Ben at Ntiva Band Night


Awards & Achievements

CRN fast growth 2019
CRN triple crown 2019
CRN MSP500 2019
CRN solution provider 500 2019
CRN tech elite 2019
CRN fast growth 2018
CRN MSP500 2018
CRN solution provider 500 2018
CRN triple crown 2018
CRN tech elite 2018
MSP 501 2019
MSP 501 2018
MSP 501 2019 copy
Inc. 5000
2020_CRN MSP500
Inc5000Series2020- Instagram-Story


Don't forget to visit our Careers Page to learn why Ntiva is a "Best Place to Work!"