Why Use the Ntiva Client Portal?
The Ntiva Client Portal provides a centralized hub for all your service-related information and a faster, more streamlined way to get support.
By submitting requests through the portal, you skip hold times, avoid email uncertainty, and gain instant visibility into your ticket’s progress.
No inbox clutter, no wondering if someone saw your message — just a smoother experience from start to finish.
Sign up now to get immediate access to all your tickets, invoices, contacts, projects, and proposals with a click of a button!
Key Benefits
💡 Real-Time Visibility
See ticket progress instantly - no more guessing or waiting for email updates.
📚 All Your Info in One Place
View ticket history, invoices, contacts, projects and more in a single, secure portal.
👥 Better Team Collaboration
Everyone on your team can see what’s happening, reducing duplicate requests and email threads.
📇 Easy Access to your Ntiva Account Team
Know exactly who to contact for technical or billing support, from your Account Manager to Project Managers, vCIOs, Billing Contacts and more – with the click of a button.
🔒 Secure Access
Protected, authenticated access ensures your sensitive details are safe.
Quick Start Instructions
Getting Started Is Easy!
1. Sign Up to Activate Your Account
Click here to access the NCP sign up form.
2. Set Your Password
Secure your new portal with your preferred password. You will be sent an MFA code via email – use this to complete your log in.
3. Complete Your Profile
Follow the on-screen instructions to complete your profile setup – you will see that option on the top right menu bar.
4. Review the Dashboard
On the top left-hand side, you will see the main menu. Take a look through the dashboard, tickets, contacts, invoices and more to get a feel for the new tool.
5. Need more Help?
Don’t hesitate to reach out to your Account manager for more information or to get a quick demonstration of the new portal! They will be happy to assist.