Technology Guidance for Business Leaders | Ntiva Blog

Cybersecurity Awareness Month, Part 4: Challenges for SMBs

Written by Patrick Castillo | Oct 20, 2025

Small and medium-sized businesses (SMBs) represent the majority of organizations in the U.S., yet they often face the greatest challenges in cybersecurity. Budget constraints, outdated systems, and reliance on third-party vendors create significant vulnerabilities. Attackers know this, and they take advantage of it.

TL;DR: Cybersecurity Challenges for SMBs

  • SMBs face greater risk due to budget limits, outdated systems, and lack of full-time cybersecurity staff.

  • Attackers target SMBs because they make up ~90% of U.S. businesses, offering a bigger return on effort.

  • Old, unsupported systems connected to the internet are easy entry points for attackers.

  • Hackers follow the path of least resistance, focusing on industries or technologies with the largest user base.

  • A single vendor breach can ripple across entire industries, disrupting local businesses.

  • Third-party and supply chain dependencies expand the attack surface beyond the business itself


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The Cybersecurity Budget Factor

For many SMBs, cybersecurity spending competes with day-to-day growth priorities. It is not unusual to find organizations still running outdated systems, sometimes more than a decade old. These systems are prime targets for attackers because they are no longer supported or patched.

The first step in reducing risk is simple: keep systems updated and remove unsupported technology from internet-facing networks. Even small budgetary improvements in this area can dramatically reduce exposure.

 

Why SMBs Are Targets for Cyber Crime

SMBs make up roughly 90 percent of businesses in the U.S. For attackers, that represents a massive opportunity. The logic is simple: target the largest pool of potential victims and cast a wide net.

Hackers operate like businesses. They focus on efficiency and return on investment. Writing malware or phishing campaigns that target widely used systems such as Windows yields far greater results than focusing on smaller platforms. A small success rate across a huge pool of SMBs can generate enormous profit.

 

SMBs Are the Path of Least Resistance

Attackers always choose the easiest route. Many SMBs lack proper cybersecurity tools and full-time cybersecurity staff, which makes them attractive targets. Without strong defenses, even basic attacks can succeed.

Different industries also carry different risks. For example, certain verticals rely heavily on specific technologies, making them easier to target as a group. Hackers know this and adapt their methods accordingly.

 

The Real-World Impact of SMB Cyber Vulnerabilities

A recent example shows how an attack on a single vendor disrupted the entire automotive industry. Dealerships were unable to process sales for days because the software they relied on was compromised. This demonstrates how interconnected SMBs are with their vendors and how quickly one breach can ripple across industries.

Local reputation can also be destroyed overnight. If a neighborhood shop experiences a payment breach, customers may stop visiting altogether. For contractors or service providers, a single incident can disqualify them from winning future contracts when asked about prior breaches.

 

Third-Party and Supply Chain Cybersecurity Risks

SMBs often depend on third-party vendors for software, data, and services. This reliance extends the attack surface far beyond the organization itself. If a vendor is compromised, every client connected to that vendor may be at risk.

The risk extends even further. Fourth-party providers or open-source tools used by vendors can also introduce vulnerabilities. Without visibility into the entire chain, businesses may unknowingly inherit risks from outside their own environment.

 

Why It Matters

Cybersecurity for SMBs is not just about technology. It is about relationships, reputation, and long-term survival. A single incident can damage customer trust, disrupt operations, and block growth opportunities.

The path forward is visibility and preparation. By knowing what systems and vendors are in play, keeping technology up to date, and building layered defenses, SMBs can put themselves in a stronger position to protect both their business and their customers.