IT Service Descriptions

Ntiva Managed Detection and Response (Arctic Wolf)

Ntiva offers a comprehensive Managed Detection and Response (MDR) service, aimed at enhancing cybersecurity for organizations, which provides 24/7 monitoring, threat detection, and incident response.

Ntiva offers a comprehensive Managed Detection and Response (MDR) service, aimed at enhancing cybersecurity for organizations. The Arctic Wolf's Concierge Security® Team, which provides 24/7 monitoring, threat detection, and incident response, is central to this service.

The Arctic Wolf® Security Operations Cloud leverages existing security infrastructure, augmented by machine learning, to ensure broad visibility and rapid threat response. This approach streamlines security operations and ensures compliance with industry standards, evidenced by Arctic Wolf's SOC2 Type II certification. 

Built on the industry’s first cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to your organization's specific needs. Your Arctic Wolf Concierge Security Team (CST) works directly with you to respond to and remediate threats while also providing ongoing, strategic guidance to harden your security posture and prevent future threats.

FEATURES & BENEFITS  

  • 24/7 Monitoring: Offers round-the-clock surveillance of networks, endpoints, and cloud environments, ensuring threats are identified in real-time.
  • Threat Detection: Leverages advanced machine learning to detect a wide array of cyber threats with high precision, utilizing Arctic Wolf's proprietary cloud-based platform for enhanced accuracy.
  • Incident Response: Rapidly responds to threats with managed containment strategies, minimizing impact and swiftly neutralizing risks.
  • Concierge Security® Team: Provides tailored security operations and strategies through direct engagement with a dedicated team of security experts.
  • Customer Portal: Offers a comprehensive portal for clients to access insights, reports, and real-time status of their cybersecurity posture.
  • Broad Visibility: Ensures extensive monitoring across the digital landscape, offering visibility into hidden and emerging threats.
  • Log Retention: Facilitates long-term storage and analysis of logs for compliance, investigation, and strategic planning purposes.
  • Integration and Infrastructure Leverage: Seamlessly integrates with existing security infrastructure, enhancing capabilities without significant system overhaul.
  • Machine Learning and Advanced Analytics: Employs cutting-edge technology to analyze vast amounts of data for predictive threat detection and response strategies.

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