Outsource your Service Desk with Ntiva's Expert Solutions

Reduce costs and increase efficiency in your company by outsourcing your service desk to experts, available for you 24/7!

Talk to an Ntiva  Help Desk Solutions Expert

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The Benefits of Outsourcing your Service Desk to Ntiva

Beyond simply putting out your IT fires, Ntiva's Service Desk brings to your company a US-based team of experts, available 24/7 to help with your IT woes in an instant. 

And it doesn't stop there! As a Managed Service Provider (MSP), Ntiva also provides a whole suite of IT solutions and services for businesses of all sizes.

Beyond simply managing your devices and providing service desk support, an MSP can ensure the success of your business with complete and personalized IT services to unlock major growth.

Enter a new age of IT with Ntiva: Your Success, Secured.

Get in touch and see how Outsourcing your Service Desk
to Ntiva can help your business grow TODAY!

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What Managed IT Services Does Ntiva Offer?

Ntiva provides a full spectrum of IT services to support organizations that lack the time or resources to manage their technology in-house. Our team of experienced, trusted engineers, programmers, analysts and consultants is ready to handle all of your IT needs.


US-Based 24/7 Service Desk

Simply being around isn't enough anymore. Go beyond with Ntiva's Service Desk, with our specialized support - not just available 24/7,
but also near you and always ready to help at a moment's notice.

Remote IT Support

Save time and avoid unnecessary
trips with Ntiva's proprietary remote support technology. Access your devices and network from afar and easily resolve issues faced by your end-users.

On-Site Support

The world of cloud computing is growing, but we know not everything can be migrated online. With Ntiva's services, you get access to  exclusive on-site support, ensuring that everything stays in order.

Server & Workstation Management

Your servers and workstations are your company's window into the digital world. Maintain that opening, keep your business safe, and bring your systems up to date with Ntiva's management services.

Network Monitoring & Management

Keep the heart of your IT running at full performance with help from experts. With Ntiva, you don't have to hire an in-house IT team to get
top-of-the-line management for your business' network.


Security is a huge concern for everyone connected to the internet, but many businesses lack protection. With Ntiva at your side, your company can flourish while maintaining safety and being compliant with data privacy acts.

Backup & Disaster Recovery (BDR)

Fewer things are worse for businesses than losing their data. With Ntiva's BDR solution, you have an extra layer of protection, ensuring the safety of your data and systems in the case of unforeseen breaches and failures.

Microsoft Office 365 Licensing

Attain a higher level of productivity by bringing the best office workspace tool to your business. With Ntiva, you can count on a Microsoft Gold Partner to provide this powerful set of work tools - no strings attached.

Hardware & Software Procurement

Evaluating, purchasing, and installing hardware and software is a costly and time-consuming process. With Ntiva, you are assured the best deals, personalized for your company's needs, while also saving time.

BYOD  & Mobile Support

Third-party devices are a big weak point in the security of any business. Overcome this challenge with personalized Bring-Your-Own-Device policies to fit your needs, as well as support for mobile devices, and ensure your network's safety.

Ready to set up a time to talk to one of Ntiva's Solutions Consultants?

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Awards & Achievements

Certified with the CRN Triple Crown since 2018, showcasing excellence in tech solutions.


The Ntiva Signature Support Plans

The majority of our clients start out with one of our Signature Support Plans. Let's discuss your IT needs so we can provide a comprehensive plan that is right for you.

Ntiva Signature Support Plan – Complete

Our Complete plan can be customized as needed, because every single business has different needs, requirements, and budgets!
  • ITIL Based Service Delivery
  • Proactive Network Monitoring
  • Preventative Maintenance
  • Workstation Maintenance (PCs and Macs)
  • Endpoint Detection and Response (EDR)
  • Cloud-Based E-Learning Training-as-a-Service (TaaS)
  • Software and Hardware Standardization
  • Email Security Service
  • Procurement Service
  • Third-Party Vendor Management
  • Support Multiple Vendor Products
  • Client-Facing Reports
  • Recurring Strategy Sessions
  • Routine Assessments
  • Robust Reporting

Ntiva Signature Support Plan - Compliance

Our Compliance plan includes everything in the Complete plan PLUS enhanced security services for those with advanced requirements.
  • Intrusion Detection and Response (IDR) – SIEM/SOC 
  • Endpoint Detection and Response (EDR) 
  • Phishing Prevention and Training 
  • Vulnerability Scanning 
  • Multifactor Authentication
  • Email Encryption
  • Business Continuity Planning
  • Annual Disaster Recovery Failover Testing
  • Annual Risk Assessment
  • IT User Policy
  • Security Incident Response Plan
  • Cloud to Cloud (SaaS) Backup and Recovery
  • Fractional CISO

Interested in learning how our Help Desk solutions can help your business?

Book A Consultation!