Cloud IT Services

The ROI of migrating to the cloud (plus why, when and how to make the move).

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How Managed IT Services Boost Your Company's Performance

Ntiva's proactive Managed IT Services allows businesses to outsource part or all of their technology management, reducing costs while both simplifying and speeding up IT processes

A Managed Service Provider (MSP) can take the burden of managing your business's technology off your shoulders.

Beyond simply managing your devices and providing help desk support, an MSP can ensure the success of your business with complete and personalized IT services to unlock major growth.

Enter a new age of IT with Ntiva: Your Success, Secured.

Reach out to us and set up an exploratory call to see how managed IT service and support from Ntiva can help YOUR business grow!

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What Cloud IT Services Does Ntiva Offer?

Ntiva offers full support for your cloud journey. We can recommend technologies, help you build your budget, and deliver a variety of cloud-based services that meet all of your business objectives.


Software as a Service (SaaS)

You are likely already familiar with many SaaS cloud applications, such as Microsoft Office 365, G Suite, Salesforce and other line-of-business applications.We help you with product selection, migration, application monitoring and maintenance, security and much more to help you deploy and integrate new cloud apps into your work environment.As a Microsoft Gold Partner, we have deep knowledge of Office 365 and are your single source for purchasing, billing, deploying, managing and supporting Microsoft solutions.


Infrastructure as a Service (IaaS)

If you’re looking to eliminate the need to purchase and maintain expensive hardware, talk to us about our managed cloud infrastructure services.We move some (or all) of your computing components into the Ntiva cloud, taking care of design, upgrades, maintenance, backups, security and more—so you don’t have to.Our cloud infrastructure platform of choice is Oracle OCI, which provides unmatched reliability and performance to ensure you have a superior experience.


Desktop as a Service (DaaS)

Ntiva’s hosted desktop as a service offers a cost-effective and secure way to ensure all employees are operating on the same system with controlled access to the latest data.With a virtual desktop, your employees log in from any device to get access to their applications and data, which are stored and managed in the cloud.Because this service is priced on a per-user basis, you never have to worry about upgrades or maintenance (including 24x7 help desk). This relieves you from end-user management.


Data Center Hosting

Also referred to as virtual server hosting, Ntiva’s state-of-the-art data centers securely house your servers, storage and other networking equipment.We offer a range of hosting options, including co-location for those who have in-house IT resources and want to manage and maintain their own servers.We also offer managed co-location in our data center, for those who have their own hardware but want to take advantage of Ntiva’s technical expertise.


Cloud Security

Most public cloud providers offer an incredibly secure environment. However, they can’t protect you when your data leaves the cloud to interact with your other systems. Employee mishaps, such as stolen log-in credentials and accidental deletions, are the most common ways that cloud data is compromised.Read more here to find out how we help you reduce your risk with our cloud security services.


Backup and Data Recovery

Successful cloud backup and recovery is the foundation for true disaster recovery and business continuity. This starts with a combined on-premises and cloud-based solution that lets you keep on working regardless of the type of disaster. However, not all data backup and disaster recovery solutions are alike.Ntiva offers a hybrid solution with fast, full system restores, easy recovery of individual files, and full off-site data protection with instant failover.


Cloud Storage

There are many types of cloud storage, ranging from public storage services such as Dropbox and iCloud, to private cloud services which restricts who has access to the hardware and software.Ntiva offers multiple cloud storage options for every type of business. Talk with our cloud consultants for help identifying your business requirements.

Ready to set up a time to talk to one of Ntiva's Solutions Consultants?

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How Does Ntiva Deliver Managed IT Services?

The Ntiva Onboarding Process

At Ntiva, we pride ourselves on delivering an excellent customer experience from day one. To achieve this across a broad spectrum of industry verticals, we’ve developed a robust onboarding process.

The key goal of this process is to collect all vital technical information as well as institutional knowledge as efficiently as possible, to ensure delivery of the best experience moving forward.

This process typically takes 45-60 days from start to finish, to get you set up and prepared for long-term success with our services. Note that this timeframe depends on many factors, so could be much shorter depending on your needs.

Before onboarding begins, you can expect to receive a welcome packet that includes a summary of the onboarding checklist and a short questionnaire. Providing us the requested information in advance helps to aid in a timely transition and successful ramp-up!

The onboarding process consists of four phases:

Ntiva Onboarding Process

The Ntiva Signature Support Plans

The majority of our clients start out with one of our Signature Support Plans. Let's discuss your needs and concerns so we can provide a comprehensive plan that is right for you.

Ntiva Signature Support Plan – Complete

Our Complete plan can be customized as needed, because every single business has different needs, requirements, and budgets!
  • ITIL Based Service Delivery
  • Proactive Network Monitoring
  • Preventative Maintenance
  • Workstation Maintenance (PCs and Macs)
  • Endpoint Detection and Response (EDR)
  • Cloud-Based E-Learning Training-as-a-Service (TaaS)
  • Software and Hardware Standardization
  • Email Security Service
  • Procurement Service
  • Third-Party Vendor Management
  • Support Multiple Vendor Products
  • Client-Facing Reports
  • Recurring Strategy Sessions
  • Routine Assessments
  • Robust Reporting

Ntiva Signature Support Plan - Compliance

Our Compliance plan includes everything in the Complete plan PLUS enhanced security services for those with advanced requirements.
  • Intrusion Detection and Response (IDR) – SIEM/SOC 
  • Endpoint Detection and Response (EDR) 
  • Phishing Prevention and Training 
  • Vulnerability Scanning 
  • Multifactor Authentication
  • Email Encryption
  • Business Continuity Planning
  • Annual Disaster Recovery Failover Testing
  • Annual Risk Assessment
  • IT User Policy
  • Security Incident Response Plan
  • Cloud to Cloud (SaaS) Backup and Recovery
  • Fractional CISO

Want to set-up a time to talk to one of Ntiva's Solutions Consultants?

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