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Mobile Device Management

Mobile Device Management (MDM) is a common term that’s used among industries during the administration of mobile devices, such as desktop computers, laptops, tablets and smartphones. This form of management is typically implemented with the help of a third party product that manages various vendors of mobile devices.

MDM can reduce business risks and support costs by protecting and controlling the configuration and data settings for all mobile devices in a certain network. The main intent of managing mobile devices is to optimize the security and functionality of your mobile communication network while cutting down potential downtimes and costs.

The Ntiva Advantage

At Ntiva, we offer MDM services as part of our lifecycle management services and we can help maximize ROIs for your business. Ntiva is widely familiar with Microsoft Exchange ActiveSync and Blackberry Enterprise Server (BES), so you can enjoy the ability to access corporate data wirelessly from your mobile device, regardless of your location.

Also, we can incorporate on-the-go capabilities with programs that you are comfortable and familiar with such as Microsoft Office. This is made possible with our extensive knowledge in the management and deployment of Windows Mobile and Blackberry devices.

Our solid industry experience on lifecycle management also allows us to position your business for success, unlike other providers. Allow Ntiva to remove the guesswork out of lifecycle management for you!

What We Offer for Mobile Device Management

Many modern businesses require mobile devices that are vital for effective communication. In addition, you also may have a ‘Bring Your Own Device’ or BYOD policy for your workplace. When the amount of devices used increases, internal management of these devices may not be sufficient and may take up excessive resources to facilitate MDM. Regardless whether you want to use the Mobile Iron or Medaki platforms for facilitating MDM, Ntiva can assist you in the best ways possible.

Enable self-service mode

Ntiva can provide you with self-service capabilities to increase overall user satisfaction and productivity. You will enjoy the benefits of an easy-to-use web portal to perform password resets, reactivation and data migration across different types of devices.

Reduce Mean Time to Resolution (MTTR)

Common user issues such as resending IT policies can be solved with a single-click resolution. Ntiva provides support staff with proper knowledge and best practices when diagnosing such problems.

Mobile Infrastructure Optimization

Ntiva provides services that can automatically correlate performances across carriers, services, platforms, groups and users to create a learned baseline. Our analyses then pinpoint peculiarities from the baseline to identify potential issues before they become critical.

For total peace of mind, you should contact Ntiva today to manage the mobile devices at your workplace and ensure that your daily operations run smoothly while gaining unsurpassed work efficiency. Give us a call or drop us an email today!

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