--- title: "Ntiva's Service Desk Outsourcing: More Efficiency for Your Business" description: Award-winning IT services and outsourced service desk - gain access to top IT expertise, reduce your IT costs, and leave your technology challenges to us! --- [![ntiva-logo-1](https://www.ntiva.com/hubfs/ntiva-logo-1.svg "ntiva-logo-1")](https://www.ntiva.com/) # Outsource your service Desk with Ntiva's Expert Solutions **Ensure your success by leaving your IT support in capable hands, outsourcing to Ntiva's US-based Service Desk, available 24/7!** If you’ve outgrown the capabilities of your current IT support team, or you’ve been frustrated with response times and level of care from your IT services provider, then take a look at Ntiva. Unlike smaller providers who struggle to keep up with the demands of today’s business environment, Ntiva offers the depth of expertise you need with localized service in each of the regions we serve, available around the clock. ### Ready to find out more about Ntiva's outsourced service desk solutions? #### Talk to an Ntiva consultant today! #### Ready for better, more secure, expert IT support? ### LET'S TALK! ![avl](https://www.ntiva.com/hs-fs/hubfs/avl.png?width=85&height=20&name=avl.png) Matthew D. - Satisfied Ntiva customer *'I've been looking for a great IT services company for almost 20 years and finally, I've got one, they are the best!"* --- TRUSTED BY HUNDREDS OF COMPANIES JUST LIKE YOURS ![destra-logo](https://www.ntiva.com/hs-fs/hubfs/Epic%20LP%20images/destra-logo.jpg?width=69&height=60&name=destra-logo.jpg) ![home-state-bank](https://www.ntiva.com/hs-fs/hubfs/Epic%20LP%20images/home-state-bank.jpg?width=136&height=60&name=home-state-bank.jpg) ![mid-america-logo](https://www.ntiva.com/hs-fs/hubfs/Epic%20LP%20images/mid-america-logo.jpg?width=224&height=60&name=mid-america-logo.jpg) ![blistex](https://www.ntiva.com/hs-fs/hubfs/blistex.webp?width=115&height=60&name=blistex.webp) ![iconex](https://www.ntiva.com/hs-fs/hubfs/Epic%20LP%20images/iconex.jpg?width=200&height=60&name=iconex.jpg) ![nsc](https://www.ntiva.com/hs-fs/hubfs/nsc.webp?width=115&height=60&name=nsc.webp) --- ### Transformative, strategic, managed it For more than 15 years, Ntiva has helped clients of all sizes and industries reach their business goals using the power of technology. Unlike smaller providers who struggle to keep up with the demands of today’s business environment, Ntiva offers the depth of expertise you need with localized IT support and services in every region we serve, around the clock. --- ### **Ntiva ranks in the top 30 MSPs nationwide **Operating out of strategic locations across the United States --- ![idea](https://www.ntiva.com/hubfs/4.svg) ###### Helping organizations solve complex IT challenges ![direction-strategic](https://www.ntiva.com/hubfs/1.svg) ###### Offering expert guidance on strategic technology direction ![settings](https://www.ntiva.com/hubfs/2.svg) ###### Proactively managing IT infrastructure ![cybersecurity](https://www.ntiva.com/hubfs/3.svg) ###### Protecting your business with advanced cybersecurity solutions --- ![money](https://www.ntiva.com/hubfs/5.svg) ###### LOWER IT COSTS   With today's global shortage of skilled IT workers, hiring and retaining in-house talent can be expensive. Switching to Ntiva's managed services can dramatically reduce your direct IT spending.   ![settings](https://www.ntiva.com/hubfs/6.svg) ###### MORE EFFICIENT OPERATIONS In-house IT staff can become overwhelmed as your organization scales, especially when it comes to cybersecurity. Having us as a partner will ensure your business is capturing maximum performance from your technology. ![local](https://www.ntiva.com/hubfs/7.svg) ###### **LOCAL ROOTS, GLOBAL SUPPORT** Unlike smaller MSPs, Ntiva offers a nationwide presence with the depth and breadth of IT expertise you need, but with personal, localized service. We have a physical office in each of the regions we serve so our team can get to know you and your goals. ![cybersecurity](https://www.ntiva.com/hubfs/8.svg) ###### INCREASED CYBERSECURITY PROTECTION The modern workplace is increasingly battling cyber threats, and very few businesses have the onsite security expertise they need. Managed security services from Ntiva can provide the 7x24 strategic protection you need. ![idea](https://www.ntiva.com/hubfs/9.svg) ###### ALWAYS UP-TO-DATE TECHNOLOGY Ntiva's scale gives us the resources to stay up-to-date with the latest technology to ensure your business is running at optimal efficiency. Our clients trust us to help them address the fast-changing technology landscape to help you stay ahead of the curve. ![24/7](https://www.ntiva.com/hubfs/10.svg) ###### WHEN WE SAY 24/7/365 SERVICE AND SUPPORT, WE MEAN IT Our team of over 300 qualified technicians, US-based round-the-clock service desk, and a dedicated, in-house security team are at the core of how we keep your business safe and your employees happy and productive, providing quality IT support whenever you need it! --- ### WHAT MANAGED IT SERVICES DOES NTIVA OFFER? --- ![](https://www.ntiva.com/hs-fs/hubfs/Ativo%2019.png?width=49&height=50&name=Ativo%2019.png) ##### US-Based 24/7 Service Desk ![](https://www.ntiva.com/hs-fs/hubfs/Ativo%2020.png?width=46&height=50&name=Ativo%2020.png) ##### On-Site Support ![ ](https://www.ntiva.com/hs-fs/hubfs/Ativo%2011.png?width=50&height=50&name=Ativo%2011.png " ") ##### Network Monitoring & Management ![ ](https://www.ntiva.com/hs-fs/hubfs/Ativo%2012.png?width=50&height=50&name=Ativo%2012.png " ") ##### Backup & Disaster Recovery (BDR) ![ ](https://www.ntiva.com/hs-fs/hubfs/Ativo%2013.png?width=49&height=50&name=Ativo%2013.png " ") ##### Hardware & Software Procurement ![ ](https://www.ntiva.com/hs-fs/hubfs/Ativo%2014.png?width=50&height=50&name=Ativo%2014.png " ") ##### Remote IT Support ![ ](https://www.ntiva.com/hs-fs/hubfs/Ativo%2015.png?width=50&height=50&name=Ativo%2015.png " ") ##### Server & Workstation Management ![ ](https://www.ntiva.com/hs-fs/hubfs/Ativo%2016.png?width=46&height=50&name=Ativo%2016.png " ") ##### Cybersecurity ![ ](https://www.ntiva.com/hs-fs/hubfs/Ativo%2017.png?width=48&height=50&name=Ativo%2017.png " ") ##### Microsoft Office 365 Licensing ![ ](https://www.ntiva.com/hs-fs/hubfs/Ativo%2018.png?width=50&height=50&name=Ativo%2018.png " ") ##### BYOD & Mobile Support ### Ready to set up a time to talk to one of Ntiva's Solutions Consultants? [![Book A Consultation!](https://no-cache.hubspot.com/cta/default/3012736/d6b7e6cc-020b-4db3-8c9f-3757e517fd07.png)](https://cta-redirect.hubspot.com/cta/redirect/3012736/d6b7e6cc-020b-4db3-8c9f-3757e517fd07)   --- ### Get started now...it's easy! If you are interested in making the switch, we do everything we can to make it as seamless and hasslefree as possible. With your own designated support team and a dedicated account manager, you’ll always have an expert available with the answers and support you need. Learn more about the Ntiva difference and why we were selected as one of only 44 IT solution providers across North America to win the CRN Triple Crown award four years in a row! ![triple_crown_4x](https://www.ntiva.com/hs-fs/hubfs/triple_crown_4x.jpg?width=467&height=214&name=triple_crown_4x.jpg "triple_crown_4x") ## **What people are saying about Ntiva** [![Home-State-Bank-logo](https://www.ntiva.com/hs-fs/hubfs/Home/Home-State-Bank-logo.jpg?width=180&height=60&name=Home-State-Bank-logo.jpg) “After investing heavily in technology, we were missing a trusted partner who could help provide us with much-needed technical depth.” ![Mike Dipirro, CTO, Home State Bank](https://www.ntiva.com/hs-fs/hubfs/Home/Mike-Dipirro-200.jpg?width=80&height=80&name=Mike-Dipirro-200.jpg) Mike Dipirro, CTO, Home State Bank ](https://www.ntiva.com/ppc/service-desk-outsourcing-v2#top) [![Bryles Research](https://www.ntiva.com/hs-fs/hubfs/pillar-pages/bryles-research-logo.gif?width=134&height=60&name=bryles-research-logo.gif) "We have been working with Ntiva for more than 11 years. They’ve been proactive. Anytime I’ve had any kind of issue, they’ve been very good about addressing it. We are very happy with Ntiva and have no complaints." ![Scott Bryles, CEO, Bryles Research](https://www.ntiva.com/hs-fs/hubfs/Home/scott-bryles.jpg?width=80&height=80&name=scott-bryles.jpg) Scott Bryles, CEO ](https://www.ntiva.com/ppc/service-desk-outsourcing-v2#top) [![PMMI-logo](https://www.ntiva.com/hs-fs/hubfs/Home/PMMI-logo.jpg?width=65&height=60&name=PMMI-logo.jpg) "I don’t want to be in the business of server administration or patching or help desk. Those are perfect targets to be outsourced so that we can stay focused on what differentiates us as a business." ![Andy Lomasky, Director of IT, PMMI](https://www.ntiva.com/hs-fs/hubfs/Home/andy-lomasky-200.jpg?width=80&height=80&name=andy-lomasky-200.jpg) Andy Lomasky, Director of IT, PMMI ](https://www.ntiva.com/ppc/service-desk-outsourcing-v2#top) --- ### **Ntiva Locations** #### WASHINGTON DC 1420 K St, NW Washington, DC 20005 #### CHICAGO, IL #### 1020 S Wabash Ave #4E Chicago, IL 60605 #### CHICAGO, IL #### 801 Oak Creek Drive Lombard, IL 60148 #### MCLEAN, VA 7900 Westpark Dr, Ste A-100 McLean, VA 22102 #### NEW YORK, NY 14107 20th Ave, Ste 400 Whitestone, NY 11357 #### COLORADO SPRINGS, CO 19 S Tejon St #400 Colorado Springs, CO 80903 #### RONKONKOMA, NY 2805 Veterans Memorial Hwy, Ste 3 Ronkonkoma, NY 11779 #### BETHESDA, MD 7550 Wisconsin Ave. Ste B1 Bethesda, MD 20814 ### WANT TO SET-UP A TIME TO TALK TO ONE OF NTIVA'S SOLUTIONS CONSULTANTS? [BOOK A CONSULTATION!](https://www.ntiva.com/ppc/service-desk-outsourcing-v2#top)