Technology Guidance for Business Leaders

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Endpoint Detection and Response (EDR) Definition and Guide

While in the past all it took were firewalls and anti-virus software, keeping up with your company’s cyber security needs is now a full-time job. This isn’t just because...


Intrusion Detection Systems – How Does an IDS Spot Threats?

Cyber attackers will do whatever it takes to hack into a vulnerable network, and no amount of firewall protection or anti-virus software can completely guarantee security....


Macs Switching from Intel Chips to Apple Silicon

At Apple’s Worldwide Developer Conference keynote, the company dropped a bombshell. In the future Macs will no longer be powered by Intel chips but will instead rely on...


The Pros and Cons of Automatic Software Updates

There’s no denying that automatic updating is a handy tool, but it’s not always the way to go. In some cases, manual updating is the safer solution, and all responsible ...


The Top 10 Questions People Ask IT Services Companies

More companies than ever before are outsourcing part or all of their IT needs to a third party provider. The reasons are many, from budget to convenience to the ability to...


Cyber Security Threats: Why Hackers Target Small Businesses

“The typical cyber-criminal is rather like your common thief: he will go for the window without security locks. There is a high element of opportunism.” - Thomas Naylor


Why is Business Continuity Planning So Important?

How resilient do you think your business was to the recent disruption? Did you have a robust plan in place for business continuity? There certainly were mixed results as to...


Office 365: Using MFA with 3rd party email clients
If the email client you're using isn't made by Microsoft, your Office 365 password may not work.

How to Fix Audio Issues in Microsoft Teams

Microsoft Teams has become the go-to software for chat, conferencing and team collaboration. But audio issues that pop up during a meeting — you can't hear your team members,...


Guest Access In Microsoft Teams - What You Need to Know

With the recent and sudden increase in remote collaboration, many workers are taking advantage of Microsoft Teams. As most businesses already have Microsoft 365, it makes...


In-House vs. Third Party Tech Support: the Pros and Cons

The world has changed so much in 2020, and many organizations have been pushed to their absolute limit, when it comes to technology demands.


Set up Mobile Device Management for Office 365

Because more people are using mobile devices to get their work done, it's important to make sure your organization's data on these devices is secure. Our Apple Toolkit...


How Are CEOs Responding To The Coronavirus Impact?

As the coronavirus pandemic continues to escalate, CEO’s are quickly coming to grips with the fact that business will be anything but normal for the next few quarters.


How Microsoft Teams Keeps Companies Running Remotely

With our sudden shift to remote working, it's important to get all employees on a single communication platform. It's incredibly inefficient if everyone is using different...


7 Best Practices for Keeping Your Non-Profit Data Safe

No question about it, donors are the greatest asset of the nonprofit industry. The last thing you want to worry about is the potential of your donor’s personal information...


A Guide to Cloud-Based Business Phone Systems

Every day thousands of businesses are moving to cloud-based phone systems. Read on to learn the differences between on-premise and cloud-based business phone systems, the...


9 Ways Cloud Computing Improves Employee Productivity

If you're on the fence about migrating to the cloud, you may be weighing many pros and cons. One of the biggest consideration is the ROI of doing so, which largely hinges on...


What Is Telework and How To Prepare

Remote work is no longer a thing of the future, it’s here and it’s here to stay. More companies are turning to IT consulting services for help with the transition into a...


5 Things Your IT Help Desk Should Do For You

The concept of the IT help desk was born with the technology boom of the late 1980s, and since then IT services, whether in-house or through a good IT services provider, have...


6 Ways Hosted VoIP Can Make Your Business More Productive

Traditional business phone systems, such as the on-premises PBX, existed largely in isolation from IT systems. But the worlds of telecom and IT have converged!


What Are Managed Security Services - And Does Your Business Need Them?

Keeping a business protected from cyber attacks is one of the most pressing issues of 2020. But can you afford the level of security that you need? You might be surprised to...


How an IT Service Company Makes Regulatory Compliance Easier

Almost every business has some level of regulations to comply with. If your business depends on tech in any way - and we all do - you're probably subject to regulatory...


What Is A Virtual CIO And Why You Need One

In an age of digital transformation, high growth and intense competition, many job roles are being virtualized. This new kind of job role is gaining traction as a...


How to Prepare & Perform a Mac Migration

When it's time to move your content to a new Mac, Apple provides Migration Assistant to get the job done. Migration Assistant can migrate data from a Mac, Time Machine...


How to Reduce your IT Costs

In today's business environment, having your technology in tip-top shape is no longer an option if you want to operate at peak efficiency, minimize downtime, keep employees...


VPN vs VDI vs RDS: Which Remote Access Is Best For You?

As the work from home trend grows, many businesses require secure remote access to corporate apps and services for their distributed employees. But which remote access...


How to Grow Your Business with the Right Technology

The right technology can play a significant role in helping you grow your business, increase revenues and outperform the competition. We explain the details behind this,...


How to Secure Office 365: Five Best Practices!

Microsoft Office 365 is unique in terms of information security. As the productivity platform where your team gets most of their work done, it represents a trove of data that...


Your IT Guy Quit, Now What?

Most small-to-medium sized businesses rely on a relatively small IT team to keep their tech up and running. Typically, these employees know the ins and outs of every piece of...


How This Non-Profit Cut Their IT Budget in Half

All businesses have challenges when it comes to managing their IT budget, but budgets for IT support for non-profits and associations are even tighter. Here's how we helped...


The One Best Way to Archive Your Outlook Email

When Microsoft Outlook slows to a crawl, one of the first things many people consider is turning on email archiving in order to improve performance. But what's the best way...


What is Data Loss Prevention (DLP) and How To Implement It

With all the media attention as of late on security breaches, one of the top concerns we’re hearing from our client’s is the protection of sensitive data. DLP is a good...


The Top 4 IT Security Tips for Law Firms

Law firms come in all shapes and sizes. From corporate to family law, legal practices vary in almost every area, but they all handle confidential client data - and that data...


We're Live! The Ntiva Service Desk Academy Showcase

The first class of interns at the Ntiva Service Desk Academy at WVU-Parkersburg have officially started, preparing four WVU-P students for a successful career in the IT...


What To Do If Your IT Team is Overworked and Understaffed

All businesses want to run a tight ship. You want to make sure there are just enough employees to keep things running smoothly, without having to deal with the struggles of...


4 Password Best Practices to Outwit the Hackers!

Remember the days when Yahoo! was considered a tech giant? The company, founded in 1994, was once valued at over $100 billion, but sold to Verizon for a measly $4.48 billion...


The 5 Pillars of the NIST Framework: How to Comply

If you’re a government contractor, you know that staying on top of federal government compliance such as NIST SP 800-171 - and now CMMC - is an absolute necessity. But it can...


How to Protect Against Phishing Emails in Microsoft 365

Has your business invested in Microsoft 365? Good move! It’s a great cloud-based platform for business communication and collaboration, including its comprehensive email...


The Ntiva Service Desk Academy at WVU-Parkersburg

Parkersburg, West Virginia is probably not a place many think of when it comes to tech jobs. Ntiva, a Washington, DC-based IT Services Provider, hopes to change that.


Signs That Outdated IT Systems are Killing Your Business

The first telltale sign that outdated technology is killing your business – or if not killing it, at least stalling it – is the lack of business. You’re no longer growing,...


DHS Warns of Spike in Iranian Cyber Attacks on U.S. Business

This past weekend the Department of Homeland Security (DHS) warned American businesses that Iran is stepping up its attacks on corporate targets here in the U.S. The new rise...


Google Drive vs. Dropbox vs. OneDrive: Which is Right for You?

Most people think of Google Drive, Dropbox and OneDrive as pure cloud storage, but these platforms also offer features that make day-to-day collaboration between employees...


The Top 3 On-Premises Apps Your Business Is Wasting Money On

Most businesses have made the shift to the cloud for popular enterprise applications, but you'd be surprised by how many have not! Here are 3 applications where it definitely...


Outlook Email Inbox Organization and Management Tips

In the professional world everyone uses email, and its usually Microsoft Outlook. It’s a handy mailbox management tool, but many of us are now inundated with more emails than...


5 Benefits of Microsoft Office 365 for Remote Teams

Microsoft Office 365 is the cloud-based collaboration platform from Microsoft that offers all of the productivity software we’ve come to know and love, including Office apps...