Technology Guidance for Business Leaders

Change and/or configuration management systems always seem to fall on the back burner while businesses are growing. After all, who has time to implement a thorough...

Let's face it, in today's world, technology is the boss of any business, and it's crucial to have a dependable IT support system in place.

IT issues can arise at any moment,...

AI is like a personal assistant for businesses, freeing up valuable time so that people can focus on what really matters.

By automating tasks and streamlining processes, AI...

In an era where technology is rapidly advancing, it is crucial for businesses to stay ahead of the curve. With this in mind, we recently hosted an exciting event we named ...

In today's world, cybersecurity is like a superhero - it's needed more than ever.

To keep the analogy going...cyberattacks are like supervillains, targeting organizations of...

Choosing the right migration service provider is critical to optimizing your budget and getting the most out of your cloud solutions. For example, some providers offer...

Have you ever had one of those heart-stopping moments where you realize your account is being used by someone else? This kind of cybersecurity breach can cause BIG problems....

When asking how much managed IT services cost, the most common first response is, “It depends”. It depends on: 

When businesses want to outsource a process, they consider various factors, including evaluating potential providers, their team of experts, and cost-effectiveness.

These...

The disruptions of the past several years have pushed many companies into unfamiliar territory.

From accelerating IT expansion to embracing the need for always-on,...

When is the last time you really tested your network infrastructure? More than just sending out a fake phishing email to your staff for employee training; serious disaster...

The world of IT support can be filled with confusing terminologies, and two commonly misunderstood terms are "Help Desk" and "Service Desk." Understanding the differences...

In today's workforce, virtually everyone has a personal and often company-supplied, internet-connected mobile device.

Smartphones are ubiquitous, tablets abound, and mobile...

Many businesses in Chicago are unhappy with their current outsourced IT support because of slow response times, solutions that break soon after they’re implemented, or an...

Business intelligence (BI) is more than a buzzword. Implemented effectively, businesses can leverage intelligence frameworks to reduce redundancy, deliver insight and drive...

In today's ever-changing business landscape, manufacturing companies are always seeking innovative solutions to stay ahead of the curve and meet their business objectives.

...

Empathy –n. – the ability to understand and share the feelings of another

Sympathy –n.– feelings of pity & sorrow for someone else’s misfortune

While empathy and sympathy...

Simply having a top-notch product or service won't guarantee online success. If your website or mobile application is confusing, hard to navigate, and unwieldy, potential...

Microsoft OneNote is quite possibly the most overlooked tool in the Office 365 package. With some quick tips, it can easily replace your old note taking systems of hand...

The mobile application market is rapidly maturing in healthcare. It makes sense: Patients and physicians with access to mobile healthcare applications are more satisfied with...

Are you using dated processes and business practices, simply because you’ve always done things that way? If so, you’re not alone.90 percentof IT decision-makers say legacy...

Ntiva helps government contractors achieve CMMC (Cybersecurity Maturity Model Certification) compliance as quickly and efficiently as possible so they can get back to...

Virtual CISO services (also called fractional CISO services) are a cost-effective way for small to midsize businesses to get the benefit of strategic IT guidance and...

It seems like new cybersecurity issues pop up every day. With more and more devices connecting to the internet, and default security settings leaving something to be desired,...

SaaS tools are often hailed as a savior of the workplace, delivering an array of capabilities, efficiencies, and flexibility. But the sudden implementation of remote work...

Many law firms get frustrated with their IT partners because there’s too much downtime and response times are slow. While resolving issues quickly is a critical piece of good...

When set up (and supported) correctly, Microsoft Azure can help you cut costs, streamline workflows, support remote workers, and much more. 

What's the best spam solution for your business? This used to be a complicated question with a variety of decent answers, but as of late the best response is simply "Defender...

Penetration testing is the best way to know that your organization's data is secure, with no overlooked vulnerabilities or forgotten loopholes to allow your data to be...

With hundreds of IT outsourcing firms (also called managed IT service providers) to choose from, it can be difficult to narrow down your options and choose the right one for...

Many companies look for a local managed IT service provider (MSP) so that they can: 

Chances are, your business is always looking for ways to improve the efficiency of your IT systems and reduce overall costs. Who isn't looking to improve performance and ...

How much does it cost to completely outsource your IT services? This can depend on many factors, including how your business and your MSP operates.

In this article we'll take...

No matter the industry, almost every organization in the world relies on Microsoft applications to conduct their day to day work. Thanks to the creation of Microsoft 365,...

Many IT support companies that claim to support Apple devices fall short in two key ways:

Created by Google, Flutter is a popular mobile application development tool. In 2021, it outpaced React Native as the most used mobile software development framework, with...

Vulnerability management is a very deep topic, consisting of far more than just an anti-virus scan and an automated monthly report, but you don't need a degree in Computer...

Small businesses face an operational paradox: while consumers place the same expectations on small to medium-sized companies and enterprises for service, speed, and supply,...

So many IT companies offer support in New York City and the tri-state area that it can be hard to know which provider you can truly rely on. Plus, not all companies offer...

Even though it's been around for quite some time now, we still see clients every day that aren't taking advantage of Microsoft OneDrive. From it's integration with Microsoft...

 Are you in control of your technology stack, or is it controlling you?

Keeping your tech stack running smoothly is essential to the success of your business. It frees your...

Most IT support companies offer a similar set of services: 

Most managed IT help desk services sound the same on the surface, however, they’re not all created equal. To help you differentiate between services and find the right...

Co-managed IT services let you outsource tasks that your internal team doesn’t have the time or expertise to manage. Rather than replace your internal IT team, co-managed...