Tech with multiple monitors

Ntiva maintenance packages feature...

  • Dedicated account representative who knows your systems
  • 24x7x365 local Help Desk and off-hours maintenance schedule
  • Network monitoring to help identify issues before they impact your work environment

so-lu-tion — The act of solving a problem, question, etc.

Solving problems with technology makes us excited here at Ntiva. This may not make you want to invite us to your next party, but it's one major reason why we have a 97% retention rate and nearly 100% of our clients have come to us through referrals.

Customized, Scalable Solutions Grow With You. Because your business is unique, we work hard to get to know you and your goals to design solutions that adapt to the way you work. Whether it's building and managing your IT infrastructure, helping colleagues telecommute or keeping you up-to-date on new innovations, count on Ntiva to support your business long-term.

Our maintenance packages are designed to keep your IT resources running at peak performance. Every client has a dedicated account representative who knows your systems, a 24x7x365 local Help Desk, an off-hours maintenance schedule, and network monitoring to help identify issues before they impact your working environment.

Enjoy Peace of Mind in the Security of Your System

Ntiva is constantly vigilant to keep your technology safe from the security threats that abound in today’s high tech environments.

Technology has revolutionized the way we do business. Every day, organizations take advantage of the cost savings and efficiency that computers, networks and telecommunications provide. As we invest in and depend on technology, the need to provide reliable security is an essential component of our overall solution. Ntiva offers a wide range of security solutions that can be customized to fit your organization.

Constant vigilance against threat evolution

Security threats are always evolving. Every day we are assailed with forces that would do harm to our technology resources – viruses, spyware, SPAM, hackers, hardware failure and more. Keeping up with technology means keeping up with its vulnerabilities and ways to keep it secure. At Ntiva, our staff are the watchdogs for your system. Our job is to keep abreast of security threats and use that expertise to protect your resources.

Security at every stage of the game

At Ntiva, we take a proactive stance against security issues by offering a range of services that keep you well prepared to counteract threats that hit your system. Security assessments and network monitoring identify issues before they impact your organization. Offsite back-ups and secure hosting safeguard your day-to-day operations and also create a quick and reliable way to recover data should your in-house resources fail. We also offer data recovery as a final option so you never lose your critical information.

Protecting your entire technology environment

At Ntiva, we look at the total picture and design a comprehensive solution that covers your company’s internal infrastructure as well as its interface with the outside world. Building safeguards that are an integral part of your management, network infrastructure, and software let your organization function without worry that their work will be compromised. Your technology assets are a valuable part of your company and you can trust Ntiva to keep them safe.

Comprehensive security services – cost-effective and reliable

Security Assessment – a proactive safeguard

How secure are your technology resources? While high profile cases of natural disasters and rogue hackers make headlines, the truth is that most data loss is due to system problems or hardware and human error. A security assessment by Ntiva professionals examines your system from a variety of angles, identifying areas at risk and making recommendations to safeguard your system. That way, when your technological environment faces a security threat, you have a strategy in place to respond before the threat becomes a problem.

Network Monitoring – an expert eye on your network

Your network forms an essential infrastructure for your business operations. Proactive monitoring alerts us to trends and issues that affect your network − and your working environment. Ntiva’s network monitoring services provide increased performance, security, and reliability – immediately, and at an affordable price.

Features

Quick Response – Network monitoring can identify issues as they occur – and often before they occur. Automatic alerts are dispatched to your IT service provider who can respond before an issue becomes critical.

Security Monitoring – Built-in features enhance the security of your network: alerts to identify unauthorized users trying to access your network; software content control to ban high-bandwidth games and illegal peer-to-peer file sharing; reporting that gives you a bird’s-eye view of network security; and patch inventory to ensure your operating systems are up to date and not vulnerable.

Graphical Performance Reporting – You can schedule automatic reports to be delivered directly to your Email account. Easy-to-understand reports can be set up with acceptable/unacceptable thresholds and used as valuable tools for planning and resource allocation.

Remote Management – Monitoring minimizes disruptions to your work environment by remotely resolving issues via a secure VPN system. If the issue needs on-site assistance, we know what expertise is needed and can send a technician fully prepared to resolve the issue quickly. Network monitoring works seamlessly with your system. Low bandwidth requirements mean little or no effect on your network response time.

Data Recovery – expertise you can count on in a crisis

Data Loss can result from various causes. The important thing is to recover the data quickly so the loss produces the least disruption to your daily operations. At Ntiva, we offer a full range of solutions to combat data loss – from preventative back-up options to a single point of contact for quick recovery.

Offsite Backup – your valuable information is secure

In today’s service economy, a company’s work product is often measured by the information it produces. The value of the data held inside organizations comprises one of its most valuable assets. That’s why Ntiva offers DataVaulting, a cost-effective, secure method to safeguard your critical data resources.

DataVaulting is a fully automated online solution that uses any broadband IP connection to backup file servers, application/database servers, PCs and laptops. This secure, off-site, network backup and restore service protects a company’s critical and important data throughout the extended enterprise, including remote offices and mobile laptops. The robust and flexible real-time restore capability is an invaluable component of a company’s disaster recovery/business continuity plan.

Customer data is safely vaulted in AT&T’s secure, fault tolerant datacenters, which feature N+1 redundancy for all critical systems including power, environmental and connectivity. For added security, data is encrypted using the AES encryption standard (256 bit). An easy-to-use graphical interface offers three levels of restoration and puts you in charge of what you restore and when.

Hosting – secure, state-of-the-art access

Ntiva’s hosting plans give you the peace of mind that your technology assets are secure, accessible and supported by the latest technology in today’s market. Our servers are located in our facility in Vienna, VA. We have a variety of plans that are offered in 12 month blocks with a 30-day money back guarantee.

 
 
 
brawny