Helpdesk
24x7x365 Help Desk
Ntiva’s Help Desk gives you a single point of contact to interact with our network of IT experts. You can call toll free 888-99-NTIVAto talk with a dedicated Account Representative who knows your technology. Located in McLean, VA, Colorado Springs, CO and Los Angeles, CA, our Help Desk offers unsurpassed response time by phone or on-site to the DC Metro, Colorado Springs and Southern California area’s .
Remote Desktop
With your permission, the Ntiva Help Desk can access your desktop remotely and solve most issues right over the phone. It’s like having your own technician on-site who can find the problem and resolve it quickly and efficiently.
Click here to get the remote support tool
On-Site Support
Ntiva employs a quick-response field team for those issues that require an on-site visit − such as parts replacement or hardware installation. We’ll schedule a time to come to your site for professional service that has a minimum impact on your business operations.
