24x7x365 Help DeskNtiva’s Help Desk gives you a single point of contact to interact with our network of IT experts. You can call toll free 888-99-NTIVA to talk with a dedicated Account Representative who knows your technology. Located in both McLean, VA and Los Angeles CA, our Help Desk offers unsurpassed response time by phone or on-site to both the DC Metro and Sothern California area’s . Remote DesktopWith your permission, the Ntiva Help Desk can access your desktop remotely and solve most issues right over the phone. It’s like having your own technician on-site who can find the problem and resolve it quickly and efficiently. Click here to get the remote support tool On-Site SupportNtiva employs a quick-response field team for those issues that require an on-site visit − such as parts replacement or hardware installation. We’ll schedule a time to come to your site for professional service that has a minimum impact on your business operations.
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